---
description: Compare Synapse WMS vs Item regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Synapse WMS vs Item Comparison
---

Breadcrumb: [Home](/) > [Third Party Logistics (3PL) Software](/directory/351/third-party-logistics-3pl-software/software) > [Synapse WMS \<span\>vs\</span\> Item](https://www.softwareadvice.co.uk/compare/13452/429471/synapse/vs/item)

# Compare Synapse WMS vs Item

Canonical: https://www.softwareadvice.co.uk/compare/13452/429471/synapse/vs/item

> Detailed comparison between Synapse WMS and Item. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Synapse WMS | Item |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 16 | 16 |
| **Starting Price** | US$3,000.00 | US$833.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Synapse WMS

- 3PL Management
- API
- Barcoding/RFID
- Cross Docking
- Delivery Management
- EDI
- Fleet Management
- Inventory Management
- Inventory Tracking
- Kitting
- Multi-Location
- Order Fulfillment
- Order Management
- Receiving
- Returns Management
- Shipping Management
- Transportation Management
- Warehouse Management
- Yard Management

### Item

- 3PL Management
- API
- Barcoding/RFID
- Cross Docking
- Delivery Management
- EDI
- Inventory Management
- Inventory Tracking
- Kitting
- Multi-Location
- Order Fulfillment
- Order Management
- Receiving
- Returns Management
- Route Optimisation
- Shipping Management
- Transportation Management
- Warehouse Management
- Yard Management

## Links

- [View Synapse WMS Profile](https://www.softwareadvice.co.uk/software/13452/synapse)
- [View Item Profile](https://www.softwareadvice.co.uk/software/429471/item)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/13452/429471/synapse/vs/item)

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