---
description: Compare Bitrix24 vs Umnico regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Bitrix24 vs Umnico Comparison
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/153/homebuilder-crm-software/software) > [Bitrix24 \<span\>vs\</span\> Umnico](https://www.softwareadvice.co.uk/compare/128326/396404/bitrix24/vs/umnico)

# Compare Bitrix24 vs Umnico

Canonical: https://www.softwareadvice.co.uk/compare/128326/396404/bitrix24/vs/umnico

> Detailed comparison between Bitrix24 and Umnico. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Umnico |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 984 | 6 |
| **Starting Price** | £61.00 | US$7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Bitrix24

- API
- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customer Social Profiles
- Email Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- On-Demand Communications
- Reminders
- Social Media Integration
- Template Management
- Transfers/Routing
- Workflow Management

### Umnico

- API
- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customer Social Profiles
- Email Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- On-Demand Communications
- Reminders
- Social Media Integration
- Template Management
- Transfers/Routing
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.softwareadvice.co.uk/software/128326/bitrix24)
- [View Umnico Profile](https://www.softwareadvice.co.uk/software/396404/umnico)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/128326/396404/bitrix24/vs/umnico)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs Umnico Comparison","description":"Compare Bitrix24 vs Umnico regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/128326/396404/bitrix24/vs/umnico","about":[{"@id":"https://www.softwareadvice.co.uk/software/128326/bitrix24#software"},{"@id":"https://www.softwareadvice.co.uk/software/396404/umnico#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/128326/396404/bitrix24/vs/umnico#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/128326/396404/bitrix24/vs/umnico#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in one environment. It is suitable for organizations of various sizes and industries, including retail, real estate, professional services, and software development. The platform serves as a central hub for business operations by combining multiple tools into a single system.\n\nIt includes a CRM system for managing sales pipelines, leads, deals, and contacts, with communication options such as forms, chat, social media, telephony, and email. Project management tools offer features such as Kanban boards, Gantt charts, Scrum frameworks, time tracking, and workload management. Collaboration tools include team chat, video conferencing, shared calendars, and document storage. A website builder is also available for creating websites and online stores with e-commerce functionality.\n\nThe platform provides HR management tools such as employee directories, absence tracking, and company structure organization. An AI assistant, CoPilot, supports productivity in areas such as CRM, tasks, and communication. Workflow automation features include business process automation, rules, triggers, and no-code robotic process automation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ca246f82-ce01-4214-bf48-9b0814199585.png","url":"https://www.softwareadvice.co.uk/software/128326/bitrix24","@id":"https://www.softwareadvice.co.uk/software/128326/bitrix24#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Umnico","description":"Umnico is a powerful omnichannel communication tool for enhancing customer service and boosting sales. It develops the greatest chat rooms and IM services for customer support. Without adding more personnel, it sells more with the same amount of traffic. The programme responds to all incoming messages more quickly and effectively. Users of the software can use social media to find new consumers worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/763ef22b-511e-492e-bafa-0ea2ce19218c.gif","url":"https://www.softwareadvice.co.uk/software/396404/umnico","@id":"https://www.softwareadvice.co.uk/software/396404/umnico#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":6},"offers":{"price":"7","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.softwareadvice.co.uk/compare/128326/396404/bitrix24/vs/umnico#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/153/homebuilder-crm-software/software","@type":"ListItem"},{"name":"Bitrix24 vs Umnico","position":3,"item":"https://www.softwareadvice.co.uk/compare/128326/396404/bitrix24/vs/umnico","@type":"ListItem"}]}]}
</script>