---
description: Compare Zoom Phone vs Cisco Unified Communications Manager regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoom Phone vs Cisco Unified Communications Manager Comparison
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/3509/call-tracking/software) > [Zoom Phone \<span\>vs\</span\> Cisco Unified Communications Manager](https://www.softwareadvice.co.uk/compare/123022/432011/zoom-phone/vs/cisco-unified-communications-manager)

# Compare Zoom Phone vs Cisco Unified Communications Manager

Canonical: https://www.softwareadvice.co.uk/compare/123022/432011/zoom-phone/vs/cisco-unified-communications-manager

> Detailed comparison between Zoom Phone and Cisco Unified Communications Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoom Phone | Cisco Unified Communications Manager |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 244 | 78 |
| **Starting Price** | US$10.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Zoom Phone

- API
- Access Controls/Permissions
- Archiving & Retention
- Automatic Call Distribution
- Call Monitoring
- Call Recording
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Transfer
- Computer Telephony Integration
- Conferencing
- IVR
- Mobile Access
- Multi-Channel Communication
- Recording
- Unified Communications
- Video Conferencing
- Virtual Call Centre
- Voice Mail

### Cisco Unified Communications Manager

- API
- Access Controls/Permissions
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Conferencing
- IVR
- Mobile Access
- Multi-Channel Communication
- Unified Communications
- Video Conferencing
- Voice Mail

## Links

- [View Zoom Phone Profile](https://www.softwareadvice.co.uk/software/123022/zoom-phone)
- [View Cisco Unified Communications Manager Profile](https://www.softwareadvice.co.uk/software/432011/cisco-unified-communications-manager)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/123022/432011/zoom-phone/vs/cisco-unified-communications-manager)

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