---
description: Compare 800.com vs smrtPhone regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 800.com vs smrtPhone Comparison
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [800.com \<span\>vs\</span\> smrtPhone](https://www.softwareadvice.co.uk/compare/120982/360490/800-com/vs/smrtphone)

# Compare 800.com vs smrtPhone

Canonical: https://www.softwareadvice.co.uk/compare/120982/360490/800-com/vs/smrtphone

> Detailed comparison between 800.com and smrtPhone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 800.com | smrtPhone |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 347 | 67 |
| **Starting Price** | US$149.00 | US$75.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### 800.com

- API
- CRM
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Contact Database
- Customisable Caller ID
- Keyword Tracking
- Live Chat
- Mobile Access
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre

### smrtPhone

- API
- CRM
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Contact Database
- Customisable Caller ID
- Keyword Tracking
- Live Chat
- Mobile Access
- Reporting & Statistics
- SMS Messaging
- Virtual Call Centre

## Links

- [View 800.com Profile](https://www.softwareadvice.co.uk/software/120982/800-com)
- [View smrtPhone Profile](https://www.softwareadvice.co.uk/software/360490/smrtphone)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/120982/360490/800-com/vs/smrtphone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"800.com vs smrtPhone Comparison","description":"Compare 800.com vs smrtPhone regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/120982/360490/800-com/vs/smrtphone","about":[{"@id":"https://www.softwareadvice.co.uk/software/120982/800-com#software"},{"@id":"https://www.softwareadvice.co.uk/software/360490/smrtphone#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/120982/360490/800-com/vs/smrtphone#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/120982/360490/800-com/vs/smrtphone#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"800.com","description":"800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity.\n\n\n800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings.\n\n\n800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ceebae89-3fcf-45de-901a-4563f1ea0516.png","url":"https://www.softwareadvice.co.uk/software/120982/800-com","@id":"https://www.softwareadvice.co.uk/software/120982/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":347,"ratingValue":4.7},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"smrtPhone","description":"smrtPhone is an Agentic Conversation Platform where business conversations actually run — across people and AI, without resetting.\n\nMost teams lose revenue because conversations break between handoffs. Follow-ups slip. Context disappears. smrtPhone carries conversations forward.\n\nsmrtAgents are trained AI workers you hire into roles. They handle calls, follow up with leads, qualify prospects, and escalate to humans with full memory of every prior interaction. They don't need prompting. They don't forget.\n\nsmrtPhone connects directly to your CRM so conversations become the record — not something logged after the fact. Every call, text, and voicemail is carried forward as shared context between humans and agents.\n\nEight years of production-grade telecom infrastructure. Thousands of concurrent conversations. Real reliability, not demos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b58f7784-d967-4342-b743-602ee6cad5b1.png","url":"https://www.softwareadvice.co.uk/software/360490/smrtphone","@id":"https://www.softwareadvice.co.uk/software/360490/smrtphone#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":67,"ratingValue":4.7},"offers":{"price":"75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/120982/360490/800-com/vs/smrtphone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/4508/voip/software","@type":"ListItem"},{"name":"800.com vs smrtPhone","position":3,"item":"https://www.softwareadvice.co.uk/compare/120982/360490/800-com/vs/smrtphone","@type":"ListItem"}]}]}
</script>
