---
description: Compare 800.com vs Marchex regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 800.com vs Marchex Comparison
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com \<span\>vs\</span\> Marchex](https://www.softwareadvice.co.uk/compare/120982/177043/800-com/vs/marchex)

# Compare 800.com vs Marchex

Canonical: https://www.softwareadvice.co.uk/compare/120982/177043/800-com/vs/marchex

> Detailed comparison between 800.com and Marchex. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 800.com | Marchex |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 333 | 32 |
| **Starting Price** | US$149.00 | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 800.com

- API
- Alerts/Notifications
- Call Disposition
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Campaign Analytics
- Contact Management
- Conversion Tracking
- Customisable Reports
- IVR
- Keyword Tracking
- Recording
- SMS Messaging
- Third-Party Integrations

### Marchex

- API
- Alerts/Notifications
- Call Disposition
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Caller ID
- Campaign Analytics
- Contact Management
- Conversion Tracking
- Customisable Reports
- Customisable Templates
- IVR
- Keyword Tracking
- SMS Messaging
- Third-Party Integrations

## Links

- [View 800.com Profile](https://www.softwareadvice.co.uk/software/120982/800-com)
- [View Marchex Profile](https://www.softwareadvice.co.uk/software/177043/marchex)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/120982/177043/800-com/vs/marchex)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"800.com vs Marchex Comparison","description":"Compare 800.com vs Marchex regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/120982/177043/800-com/vs/marchex","about":[{"@id":"https://www.softwareadvice.co.uk/software/120982/800-com#software"},{"@id":"https://www.softwareadvice.co.uk/software/177043/marchex#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/120982/177043/800-com/vs/marchex#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/120982/177043/800-com/vs/marchex#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"800.com","description":"800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity.\n\n\n800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings.\n\n\n800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ceebae89-3fcf-45de-901a-4563f1ea0516.png","url":"https://www.softwareadvice.co.uk/software/120982/800-com","@id":"https://www.softwareadvice.co.uk/software/120982/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":333},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Marchex","description":"Marchex offers an award-winning, easy-to-use call tracking platform that enables marketers to optimize their marketing performance. Learn which channels drive the best-performing leads. Understand which keywords result in the most revenue. If you drive leads via phone calls including call extensions or click-to-call ads, Marchex can help you uncover which marketing campaigns and channels result in the most revenue, so you can optimize your marketing mix and digital ad spend. Offering dozens of integrations, Marchex enables you to get your data where you need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/322c52ce-7e9b-4d5f-b2bd-613efbd79de9.png","url":"https://www.softwareadvice.co.uk/software/177043/marchex","@id":"https://www.softwareadvice.co.uk/software/177043/marchex#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":32},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.uk/compare/120982/177043/800-com/vs/marchex#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/1718/call-recording/software","@type":"ListItem"},{"name":"800.com vs Marchex","position":3,"item":"https://www.softwareadvice.co.uk/compare/120982/177043/800-com/vs/marchex","@type":"ListItem"}]}]}
</script>