---
description: Compare 800.com vs Sideline regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: 800.com vs Sideline Comparison
---

Breadcrumb: [Home](/) > [VoIP Phone Systems](/directory/1714/business-phone-service/software) > [800.com \<span\>vs\</span\> Sideline](https://www.softwareadvice.co.uk/compare/120982/155605/800-com/vs/sideline)

# Compare 800.com vs Sideline

Canonical: https://www.softwareadvice.co.uk/compare/120982/155605/800-com/vs/sideline

> Detailed comparison between 800.com and Sideline. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 800.com | Sideline |
| **Overall rating** | 4.7/5 | 3.8/5 |
| **Total Reviews** | 313 | 64 |
| **Starting Price** | US$149.00 | US$9.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | - | Not Offered |

## Key features

### 800.com

- API
- Archiving & Retention
- Call Disposition
- Call Monitoring
- Call Scoring
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Contact Database
- Customisable Caller ID
- Keyword Tracking
- Live Chat
- Mobile Access
- Real-Time Reporting
- Recording
- SMS Messaging
- Virtual Call Centre
- Voice Mail

### Sideline

- Call Monitoring
- Caller ID
- Contact Database
- Mobile Access
- SMS Messaging
- Voice Mail

## Links

- [View 800.com Profile](https://www.softwareadvice.co.uk/software/120982/800-com)
- [View Sideline Profile](https://www.softwareadvice.co.uk/software/155605/sideline)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/120982/155605/800-com/vs/sideline)

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