---
description: Compare Epic vs Steam-connect regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Epic vs Steam-connect Comparison
---

Breadcrumb: [Home](/) > [Supplier Relationship Management Software](/directory/248/supplier-relationship-management-software/software) > [Epic \<span\>vs\</span\> Steam-connect](https://www.softwareadvice.co.uk/compare/119395/375575/epic/vs/steam-connect)

# Compare Epic vs Steam-connect

Canonical: https://www.softwareadvice.co.uk/compare/119395/375575/epic/vs/steam-connect

> Detailed comparison between Epic and Steam-connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Epic | Steam-connect |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 9 | 9 |
| **Starting Price** | - | €129.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | - | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Epic

- Spend Management

### Steam-connect

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation

## Links

- [View Epic Profile](https://www.softwareadvice.co.uk/software/119395/epic)
- [View Steam-connect Profile](https://www.softwareadvice.co.uk/software/375575/steam-connect)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/119395/375575/epic/vs/steam-connect)

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