---
description: Compare JIRA Service Management vs Invgate Asset Management regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JIRA Service Management vs Invgate Asset Management Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [JIRA Service Management \<span\>vs\</span\> Invgate Asset Management](https://www.softwareadvice.co.uk/compare/116349/351923/jira-service-management/vs/invgate-insight)

# Compare JIRA Service Management vs Invgate Asset Management

Canonical: https://www.softwareadvice.co.uk/compare/116349/351923/jira-service-management/vs/invgate-insight

> Detailed comparison between JIRA Service Management and Invgate Asset Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JIRA Service Management | Invgate Asset Management |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 764 | 14 |
| **Starting Price** | US$20.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### JIRA Service Management

- API
- Access Controls/Permissions
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Change Management
- Compliance Management
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Dashboard
- Email Management
- IT Asset Management
- IT Reporting
- Inventory Management
- License Management
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Tracking

### Invgate Asset Management

- API
- Access Controls/Permissions
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Change Management
- Compliance Management
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Dashboard
- Email Management
- IT Asset Management
- IT Reporting
- Inventory Management
- License Management
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Tracking

## Links

- [View JIRA Service Management Profile](https://www.softwareadvice.co.uk/software/116349/jira-service-management)
- [View Invgate Asset Management Profile](https://www.softwareadvice.co.uk/software/351923/invgate-insight)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/116349/351923/jira-service-management/vs/invgate-insight)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JIRA Service Management vs Invgate Asset Management Comparison","description":"Compare JIRA Service Management vs Invgate Asset Management regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/116349/351923/jira-service-management/vs/invgate-insight","about":[{"@id":"https://www.softwareadvice.co.uk/software/116349/jira-service-management#software"},{"@id":"https://www.softwareadvice.co.uk/software/351923/invgate-insight#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/116349/351923/jira-service-management/vs/invgate-insight#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/116349/351923/jira-service-management/vs/invgate-insight#webpage","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"}},{"name":"JIRA Service Management","description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1c3d9b8-3742-4705-87cd-745915849c14.png","url":"https://www.softwareadvice.co.uk/software/116349/jira-service-management","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/116349/jira-service-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":764,"ratingValue":4.5},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Invgate Asset Management","description":"InvGate Insight makes it easy to create a unified inventory of all network-connected IT assets across workstations and servers, network appliances, mobile devices, cloud instances, and IoT devices. Its Explorer allows for close monitoring of all of the CIs changes and states, which get automatically updated with the information you need to see preconfigured in custom views and dashboards. \n\nMapping out the relations between your inventory is not a problem anymore; InvGate Insight drag and drop capabilities make for an easily customizable diagram builder where you can identify CIs and their relationships, preventing isolated incidents from becoming problems. \n\nIt won't be an issue anymore having unified information of your software to better control your assets, no more duplicates or different names for the same software. You will also be able to monitor changes, seeing who did what and when to all of your CIs. \n\nOne of the main benefits of having such access to all of your assets is identifying their health status, deriving a better cost and asset allocation, and preventing possible problems. \n\nIT security and compliance will be met with ease by establishing rules to ensure your assets are up to code and make the necessary changes if they fall out of their ideal state. Also, get notified via email about warranty expirations, changes, due dates, and anything you need to know instantly. The contract management module allows for tracking, planning, and managing software licensing and assets' contracts. \n\nIntegration with InvGate Service Desk will let you attach incidents to CIs to keep track of the history of your inventory, enabling better understanding and subsequently informed action plans. Insight is available both as a cloud service or as an on-premise installation to better suit organizational needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/01d568b8-44a5-4c28-ac3e-73cb10964042.png","url":"https://www.softwareadvice.co.uk/software/351923/invgate-insight","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/351923/invgate-insight#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":14,"ratingValue":4.4},"operatingSystem":"Cloud, Apple, Windows, Linux, Linux on premise, Android"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"JIRA Service Management vs Invgate Asset Management","position":3,"item":"https://www.softwareadvice.co.uk/compare/116349/351923/jira-service-management/vs/invgate-insight","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/116349/351923/jira-service-management/vs/invgate-insight#breadcrumblist"}]}
</script>