---
description: Compare SurveySparrow vs Jotform regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveySparrow vs Jotform Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [SurveySparrow \<span\>vs\</span\> Jotform](https://www.softwareadvice.co.uk/compare/116049/433821/surveysparrow/vs/jotform)

# Compare SurveySparrow vs Jotform

Canonical: https://www.softwareadvice.co.uk/compare/116049/433821/surveysparrow/vs/jotform

> Detailed comparison between SurveySparrow and Jotform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveySparrow | Jotform |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 121 | 2794 |
| **Starting Price** | - | US$39.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### SurveySparrow

- API
- Autofill
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Performance Review Management
- Real-Time Data
- Reminders
- Response Quotas
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

### Jotform

- API
- Autofill
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Performance Review Management
- Real-Time Data
- Reminders
- Response Quotas
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

## Links

- [View SurveySparrow Profile](https://www.softwareadvice.co.uk/software/116049/surveysparrow)
- [View Jotform Profile](https://www.softwareadvice.co.uk/software/433821/jotform)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/116049/433821/surveysparrow/vs/jotform)

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