---
description: Compare Experience.com vs Real Time Feedback regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Experience.com vs Real Time Feedback Comparison
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [Experience.com \<span\>vs\</span\> Real Time Feedback](https://www.softwareadvice.co.uk/compare/113604/347055/xmp/vs/real-time-feedback)

# Compare Experience.com vs Real Time Feedback

Canonical: https://www.softwareadvice.co.uk/compare/113604/347055/xmp/vs/real-time-feedback

> Detailed comparison between Experience.com and Real Time Feedback. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Experience.com | Real Time Feedback |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 89 | 25 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Experience.com

- API
- Access Controls/Permissions
- CRM
- Customer Experience Management
- Customisable Forms
- Customisable Templates
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Predictive Analytics
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### Real Time Feedback

- API
- Access Controls/Permissions
- CRM
- Customer Experience Management
- Customisable Forms
- Customisable Templates
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Predictive Analytics
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Experience.com Profile](https://www.softwareadvice.co.uk/software/113604/xmp)
- [View Real Time Feedback Profile](https://www.softwareadvice.co.uk/software/347055/real-time-feedback)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/113604/347055/xmp/vs/real-time-feedback)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Experience.com vs Real Time Feedback Comparison","description":"Compare Experience.com vs Real Time Feedback regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/113604/347055/xmp/vs/real-time-feedback","about":[{"@id":"https://www.softwareadvice.co.uk/software/113604/xmp#software"},{"@id":"https://www.softwareadvice.co.uk/software/347055/real-time-feedback#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/113604/347055/xmp/vs/real-time-feedback#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/113604/347055/xmp/vs/real-time-feedback#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB"},{"name":"Experience.com","description":"Formerly known as SocialSurvey, Experience.com's Experience Management Platform (XMP) assists businesses across the mortgage, insurance, real estate, hospitality, and telemarketing industries with collecting and analyzing customer (CX) and employee (EX) experience data. Experience.com enables businesses to implement CX programs to analyze feedback data and drive business outcomes\n\n\nWith the assistance of CX experts, businesses can collect feedback from customers at every point of the customer journey. Experience.com's XMP solution deploys workflows and multi-touch surveys to build and maintain feedback campaigns. This solution provides real-time business visibility of all customer engagement such as response rates, NPS score, and more. \n\n\nFor employee experiences, leadership teams can utilize Experience.com's continuous feedback tools to take action on improving engagement, productivity, and employee satisfaction. Experience.com can improve employee experiences at every employee journey during recruiting, training, annual surveys, and more. With integrated APIs, HR departments can share employee reviews on third-party recruiting and social media platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe4dfa7e-7fbf-460b-af44-77c53b880748.png","url":"https://www.softwareadvice.co.uk/software/113604/xmp","@id":"https://www.softwareadvice.co.uk/software/113604/xmp#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":89,"ratingValue":4.7},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Real Time Feedback","description":"Real Time Feedback is the Ultimate Customer Engagement Tool. It allows your customers to easily and privately communicate with business management in real-time – that is, when they are experiencing your business, and not after they leave.\n\nWhen you make it super simple for customers to communicate with you, they will let you know where things are going well, and where you’re falling short. They have so much to share with you – why not make it as easy as possible?  \n\nReal Time Feedback is also a strong customer retention tool.  Real Time Feedback helps turn negative experiences into positive interactions and reviews. Customers reward a business when they are listened to.\n\nReal Time Feedback provides a simple, non-confrontational way to solicit concerns and compliments from your customers before they leave with a bad taste in their mouth. They give you Feedback. You respond and address the issue. Everyone is happy.\n\nNegative reviews hurt. But for every customer who bothers to complain in person, 26 other customers remain silent and never come back. Even worse, they post negative reviews online, leaving you with less business and little recourse. That hurts even more.\n\nThat’s all it takes to tarnish your business’ reputation online. Because even one negative review on Google, Facebook, or Yelp can stick out like a sore thumb, even among hundreds of positive ones. Plus, once they’re up, they’re almost impossible to remove (regardless if the complaint is legitimate or not) and can show up when people search your business even years later. To make matters worse, your best customers rarely leave reviews. They’re happy to patronize your business, week after week, and never think twice about posting online.\n\nThe sad truth is, negative word of mouth travels twice as far as praise for great service. And as a business, that leaves you at risk. That changes with Feedback.\n\nSigning up with Real Time Feedback includes:\n• A complimentary pilot program\n• Month-to-month contracts with no long term commitment.\n• Completely customized platform\n• Daily/Weekly/Monthly reporting\n\nAnd Real Time Feedback is extremely affordable.\n\nENGAGE visitors, ENHANCE experiences, &amp; RESOLVE issues quickly","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/128ca7db-9231-48e1-9979-f558985599cf.png","url":"https://www.softwareadvice.co.uk/software/347055/real-time-feedback","@id":"https://www.softwareadvice.co.uk/software/347055/real-time-feedback#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":25,"ratingValue":4.7},"operatingSystem":"Cloud, Apple, Windows, Windows on premise"},{"@id":"https://www.softwareadvice.co.uk/compare/113604/347055/xmp/vs/real-time-feedback#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/4509/reputation-management/software","@type":"ListItem"},{"name":"Experience.com vs Real Time Feedback","position":3,"item":"https://www.softwareadvice.co.uk/compare/113604/347055/xmp/vs/real-time-feedback","@type":"ListItem"}]}]}
</script>