---
description: Compare Experience.com vs Broadly regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Experience.com vs Broadly Comparison
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [Experience.com \<span\>vs\</span\> Broadly](https://www.softwareadvice.co.uk/compare/113604/336003/xmp/vs/broadly)

# Compare Experience.com vs Broadly

Canonical: https://www.softwareadvice.co.uk/compare/113604/336003/xmp/vs/broadly

> Detailed comparison between Experience.com and Broadly. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Experience.com | Broadly |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 89 | 336 |
| **Starting Price** | - | US$249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Experience.com

- API
- CRM
- Customisable Templates
- Dashboard
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Response Management
- Review Monitoring
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

### Broadly

- CRM
- Dashboard
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Response Management
- Review Monitoring
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Website Integration

## Links

- [View Experience.com Profile](https://www.softwareadvice.co.uk/software/113604/xmp)
- [View Broadly Profile](https://www.softwareadvice.co.uk/software/336003/broadly)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/113604/336003/xmp/vs/broadly)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Experience.com vs Broadly Comparison","description":"Compare Experience.com vs Broadly regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/113604/336003/xmp/vs/broadly","about":[{"@id":"https://www.softwareadvice.co.uk/software/113604/xmp#software"},{"@id":"https://www.softwareadvice.co.uk/software/336003/broadly#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/113604/336003/xmp/vs/broadly#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/compare/113604/336003/xmp/vs/broadly#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Experience.com","description":"Formerly known as SocialSurvey, Experience.com's Experience Management Platform (XMP) assists businesses across the mortgage, insurance, real estate, hospitality, and telemarketing industries with collecting and analyzing customer (CX) and employee (EX) experience data. Experience.com enables businesses to implement CX programs to analyze feedback data and drive business outcomes\n\n\nWith the assistance of CX experts, businesses can collect feedback from customers at every point of the customer journey. Experience.com's XMP solution deploys workflows and multi-touch surveys to build and maintain feedback campaigns. This solution provides real-time business visibility of all customer engagement such as response rates, NPS score, and more. \n\n\nFor employee experiences, leadership teams can utilize Experience.com's continuous feedback tools to take action on improving engagement, productivity, and employee satisfaction. Experience.com can improve employee experiences at every employee journey during recruiting, training, annual surveys, and more. With integrated APIs, HR departments can share employee reviews on third-party recruiting and social media platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe4dfa7e-7fbf-460b-af44-77c53b880748.png","url":"https://www.softwareadvice.co.uk/software/113604/xmp","@id":"https://www.softwareadvice.co.uk/software/113604/xmp#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":89},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Broadly","description":"Broadly is a reputation management solution that helps businesses in automotive, construction, medicine and other industries streamline operations related to lead capture, mobile payments and feedback collection. It provides a built-in web chat functionality, which enables sales representatives to establish two-way communication with prospects and customers. \n\n\nBroadly allows organizations to collect customer reviews via email or text and publish them across multiple online platforms, including Google, Facebook, TripAdvisor and Nextdoor. It lets staff members maintain a database of customer contact details and interaction history. Additionally, managers and supervisors can use the reporting module to gain insights into customer recommendations, weekly reviews, customer interactions and employee performance. \n\n\nBroadly facilitates integration with several third-party solutions, such as Quickbooks, Dentrix, NapaTracs, ServiceMonster and more. It also provides iOS and Android mobile applications, which allows local businesses to manage activities remotely. Pricing is available on request and support is extended via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/57602afc-d2a7-4c8a-a6a4-78fcf6d904dc.png","url":"https://www.softwareadvice.co.uk/software/336003/broadly","@id":"https://www.softwareadvice.co.uk/software/336003/broadly#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":336},"offers":{"price":"249","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/compare/113604/336003/xmp/vs/broadly#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/4509/reputation-management/software","@type":"ListItem"},{"name":"Experience.com vs Broadly","position":3,"item":"https://www.softwareadvice.co.uk/compare/113604/336003/xmp/vs/broadly","@type":"ListItem"}]}]}
</script>