---
description: Compare Groove vs Thinkific regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Groove vs Thinkific Comparison
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [Groove \<span\>vs\</span\> Thinkific](https://www.softwareadvice.co.uk/compare/110166/347024/groove/vs/thinkific)

# Compare Groove vs Thinkific

Canonical: https://www.softwareadvice.co.uk/compare/110166/347024/groove/vs/thinkific

> Detailed comparison between Groove and Thinkific. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Groove | Thinkific |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 87 | 205 |
| **Starting Price** | US$29.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Groove

- API
- Access Controls/Permissions
- Alerts/Notifications
- Communication Management
- Content Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Drag & Drop
- Email Management
- Feedback Management
- Mobile Access
- Multi-Language
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback

### Thinkific

- API
- Access Controls/Permissions
- Alerts/Notifications
- Communication Management
- Content Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Drag & Drop
- Email Management
- Feedback Management
- Mobile Access
- Monitoring
- Multi-Language
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Surveys & Feedback

## Links

- [View Groove Profile](https://www.softwareadvice.co.uk/software/110166/groove)
- [View Thinkific Profile](https://www.softwareadvice.co.uk/software/347024/thinkific)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/110166/347024/groove/vs/thinkific)

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