---
description: Compare LiveAgent vs Deskhero regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Deskhero Comparison
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/4478/quality-assurance/software) > [LiveAgent \<span\>vs\</span\> Deskhero](https://www.softwareadvice.co.uk/compare/109980/517401/liveagent/vs/Deskhero)

# Compare LiveAgent vs Deskhero

Canonical: https://www.softwareadvice.co.uk/compare/109980/517401/liveagent/vs/Deskhero

> Detailed comparison between LiveAgent and Deskhero. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Deskhero |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1758 | 1 |
| **Starting Price** | US$15.00 | US$9.95 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Activity Dashboard
- Automated Responses
- Customer Communication
- Customisable Forms
- Email Management
- Help Desk Management
- Inbox Management
- Knowledge Base Management
- Performance Metrics
- Prioritisation
- Real-Time Analytics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Single Sign On
- Support Ticket Management
- Ticket Management
- Website Integration

### Deskhero

- API
- Access Controls/Permissions
- Activity Dashboard
- Automated Responses
- Customer Communication
- Customisable Forms
- Email Management
- Help Desk Management
- Inbox Management
- Knowledge Base Management
- Performance Metrics
- Prioritisation
- Real-Time Analytics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Single Sign On
- Support Ticket Management
- Ticket Management
- Website Integration

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Deskhero Profile](https://www.softwareadvice.co.uk/software/517401/Deskhero)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/517401/liveagent/vs/Deskhero)

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