---
description: Compare LiveAgent vs CometChat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs CometChat Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LiveAgent \<span\>vs\</span\> CometChat](https://www.softwareadvice.co.uk/compare/109980/340273/liveagent/vs/cometchat)

# Compare LiveAgent vs CometChat

Canonical: https://www.softwareadvice.co.uk/compare/109980/340273/liveagent/vs/cometchat

> Detailed comparison between LiveAgent and CometChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | CometChat |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 14 |
| **Starting Price** | US$15.00 | US$109.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Call Monitoring
- Call Recording
- Call Routing
- Caller ID
- Chat/Messaging
- Communication Management
- Customisable Branding
- File Sharing
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Single Sign On
- Two-Way Audio & Video
- Video Conferencing

### CometChat

- API
- Access Controls/Permissions
- Call Monitoring
- Call Recording
- Call Routing
- Caller ID
- Chat/Messaging
- Communication Management
- Customisable Branding
- File Sharing
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Single Sign On
- Two-Way Audio & Video
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View CometChat Profile](https://www.softwareadvice.co.uk/software/340273/cometchat)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/340273/liveagent/vs/cometchat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs CometChat Comparison","description":"Compare LiveAgent vs CometChat regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/109980/340273/liveagent/vs/cometchat","about":[{"@id":"https://www.softwareadvice.co.uk/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.co.uk/software/340273/cometchat#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/109980/340273/liveagent/vs/cometchat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/109980/340273/liveagent/vs/cometchat#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59217862-5953-4462-bb51-190d3290d451.png","url":"https://www.softwareadvice.co.uk/software/109980/liveagent","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/109980/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"CometChat","description":"CometChat offers a comprehensive in-app chat SDK platform that equips businesses with the tools to integrate real-time chat, voice, and video into their applications. Our product is packed with versatile features and seamless integrations, making our SDKs, APIs, and UI Kits one of the easiest to use in the industry. Looking for swift launch and effortless management? Use our no-code widget to simply copy and paste your way to a fully integrated in-app chat.\n\nKey functionalities of CometChat encompass sharing capabilities for files and screens, instant language translation, and personalization for layouts, languages, and colors. It also features typing indicators, last-seen notifications, read confirmations, emojis, and stickers.\n\nThe cost of the product is calculated based on the number of active users per month, and customer support is provided via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1ff33b94-5482-49e0-8cf4-ceec9cbe000c.png","url":"https://www.softwareadvice.co.uk/software/340273/cometchat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/340273/cometchat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":14},"offers":{"price":"109","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs CometChat","position":3,"item":"https://www.softwareadvice.co.uk/compare/109980/340273/liveagent/vs/cometchat","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/109980/340273/liveagent/vs/cometchat#breadcrumblist"}]}
</script>