---
description: Compare LiveAgent vs Nexoid regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Nexoid Comparison
---

Breadcrumb: [Home](/) > [VoIP Phone Systems](/directory/1714/business-phone-service/software) > [LiveAgent \<span\>vs\</span\> Nexoid](https://www.softwareadvice.co.uk/compare/109980/336034/liveagent/vs/nexoid-help-desk)

# Compare LiveAgent vs Nexoid

Canonical: https://www.softwareadvice.co.uk/compare/109980/336034/liveagent/vs/nexoid-help-desk

> Detailed comparison between LiveAgent and Nexoid. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Nexoid |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1760 | 1 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Alerts/Escalation
- Analytics
- CMDB
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Email Management
- Email Templates
- Incident Management
- Live Chat
- Multi-Channel Communication
- Prioritisation
- Real-Time Reporting
- Reporting & Statistics
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

### Nexoid

- API
- Activity Tracking
- Alerts/Escalation
- Analytics
- CMDB
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Email Management
- Email Templates
- Incident Management
- Live Chat
- Multi-Channel Communication
- Prioritisation
- Real-Time Reporting
- Reporting & Statistics
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Nexoid Profile](https://www.softwareadvice.co.uk/software/336034/nexoid-help-desk)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/336034/liveagent/vs/nexoid-help-desk)

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