---
description: Compare LiveAgent vs Giosg regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Giosg Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LiveAgent \<span\>vs\</span\> Giosg](https://www.softwareadvice.co.uk/compare/109980/323055/liveagent/vs/giosg)

# Compare LiveAgent vs Giosg

Canonical: https://www.softwareadvice.co.uk/compare/109980/323055/liveagent/vs/giosg

> Detailed comparison between LiveAgent and Giosg. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Giosg |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1753 | 45 |
| **Starting Price** | US$15.00 | €199.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Real-Time Reporting
- Screen Sharing
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Website Integration

### Giosg

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Real-Time Reporting
- Screen Sharing
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Website Integration

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Giosg Profile](https://www.softwareadvice.co.uk/software/323055/giosg)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/323055/liveagent/vs/giosg)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Giosg Comparison","description":"Compare LiveAgent vs Giosg regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/109980/323055/liveagent/vs/giosg","about":[{"@id":"https://www.softwareadvice.co.uk/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.co.uk/software/323055/giosg#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/109980/323055/liveagent/vs/giosg#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/109980/323055/liveagent/vs/giosg#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59217862-5953-4462-bb51-190d3290d451.png","url":"https://www.softwareadvice.co.uk/software/109980/liveagent","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/109980/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Giosg","description":"Giosg is an artificial intelligence-enabled sales acceleration software designed to help businesses increase conversions and streamline lead lifecycle using conversational marketing, support, and sales solutions. \n\nTrusted by over 1200 companies around the world, Giosg software allows sales teams to deliver personalized experiences among customers via targeted live chat, AI chatbots, and interactive forms.\n\nGiosg's live chat module offers capabilities to serve customers efficiently, increase sales and engage with customers. It helps businesses expand reach, improve efficiency and make interactions meaningful for each visitor using a simple swimlane view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/74bb933c-bafc-41d2-922a-7793b73f8fc1.png","url":"https://www.softwareadvice.co.uk/software/323055/giosg","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/323055/giosg#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":45},"offers":{"price":"199","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs Giosg","position":3,"item":"https://www.softwareadvice.co.uk/compare/109980/323055/liveagent/vs/giosg","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/109980/323055/liveagent/vs/giosg#breadcrumblist"}]}
</script>