---
description: Compare LiveAgent vs Feefo regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Feefo Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LiveAgent \<span\>vs\</span\> Feefo](https://www.softwareadvice.co.uk/compare/109980/318961/liveagent/vs/feefo)

# Compare LiveAgent vs Feefo

Canonical: https://www.softwareadvice.co.uk/compare/109980/318961/liveagent/vs/feefo

> Detailed comparison between LiveAgent and Feefo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Feefo |
| **Overall rating** | 4.7/5 | 3.5/5 |
| **Total Reviews** | 1753 | 4 |
| **Starting Price** | US$15.00 | £149.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Chat/Messaging
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Reminders
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

### Feefo

- AI/Machine Learning
- API
- Chat/Messaging
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Reminders
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Feefo Profile](https://www.softwareadvice.co.uk/software/318961/feefo)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/318961/liveagent/vs/feefo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Feefo Comparison","description":"Compare LiveAgent vs Feefo regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/109980/318961/liveagent/vs/feefo","about":[{"@id":"https://www.softwareadvice.co.uk/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.co.uk/software/318961/feefo#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/109980/318961/liveagent/vs/feefo#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/109980/318961/liveagent/vs/feefo#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59217862-5953-4462-bb51-190d3290d451.png","url":"https://www.softwareadvice.co.uk/software/109980/liveagent","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/109980/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Feefo","description":"Feefo is the world’s largest verified-customer reviews platform.\nIt helps empower businesses worldwide to collect genuine, verified customer reviews and insights, allowing you to improve your products and customer experiences.\nWith its advanced software and first-rate support, it helps businesses of all sizes connect with their customers, improve their brand reputation and grow sales.\n\nFeefo's cloud-based ratings and reviews platform allows you to manage your feedback requests, sending review requests by both email and SMS, as well as display your ratings and reviews in a way that suits you, via its flexible feedback displays. \nKey features  include: \n\n Product and service review collection\n Visual UGC\n Eco-labels\n Sampling\n Syndication\n Sentiment analysis\n SMS\n NPS\n Social sharing\n Insight labels\n Q&amp;A\n And more...\n\nReviews matter. Feefo verified reviews matter more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/29cf1820-33a0-42cc-9e1a-d9cd716054ab.png","url":"https://www.softwareadvice.co.uk/software/318961/feefo","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/318961/feefo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":4},"offers":{"price":"149","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs Feefo","position":3,"item":"https://www.softwareadvice.co.uk/compare/109980/318961/liveagent/vs/feefo","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/109980/318961/liveagent/vs/feefo#breadcrumblist"}]}
</script>