---
description: Compare LiveAgent vs OnRelay regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs OnRelay Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LiveAgent \<span\>vs\</span\> OnRelay](https://www.softwareadvice.co.uk/compare/109980/316354/liveagent/vs/onrelay)

# Compare LiveAgent vs OnRelay

Canonical: https://www.softwareadvice.co.uk/compare/109980/316354/liveagent/vs/onrelay

> Detailed comparison between LiveAgent and OnRelay. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | OnRelay |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 19 |
| **Starting Price** | US$15.00 | US$37.98 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Key features

### LiveAgent

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- Call Logging
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Contact Management
- IVR
- Mobile Access
- PBX
- Queue Management
- Reporting & Statistics
- Video Conferencing
- Voice Mail

### OnRelay

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- Call Logging
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Contact Management
- IVR
- Mobile Access
- PBX
- Queue Management
- Reporting & Statistics
- Video Conferencing
- Voice Mail

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View OnRelay Profile](https://www.softwareadvice.co.uk/software/316354/onrelay)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/316354/liveagent/vs/onrelay)

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