---
description: Compare LiveAgent vs Presto regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Presto Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LiveAgent \<span\>vs\</span\> Presto](https://www.softwareadvice.co.uk/compare/109980/255152/liveagent/vs/inmagic-presto)

# Compare LiveAgent vs Presto

Canonical: https://www.softwareadvice.co.uk/compare/109980/255152/liveagent/vs/inmagic-presto

> Detailed comparison between LiveAgent and Presto. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Presto |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1753 | 1 |
| **Starting Price** | US$15.00 | US$2,500.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### LiveAgent

- Access Controls/Permissions
- Call Tracking
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Computer Telephony Integration
- Content Management
- Customer Complaint Tracking
- Customizable Fields
- Decision Support Systems
- Discussions/Forums
- Email Monitoring
- Full Text Search
- Knowledge Base Management
- Natural Language Processing
- Self Service Portal
- Single Sign On
- Tagging
- Text Editing
- Third-Party Integrations

### Presto

- Access Controls/Permissions
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customizable Fields
- Decision Support Systems
- Discussions/Forums
- Full Text Search
- Knowledge Base Management
- Self Service Portal
- Single Sign On
- Tagging
- Text Editing
- Third-Party Integrations

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Presto Profile](https://www.softwareadvice.co.uk/software/255152/inmagic-presto)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/255152/liveagent/vs/inmagic-presto)

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