---
description: Compare LiveAgent vs Fonvirtual Virtual PBX regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Fonvirtual Virtual PBX Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LiveAgent \<span\>vs\</span\> Fonvirtual Virtual PBX](https://www.softwareadvice.co.uk/compare/109980/148483/liveagent/vs/fonvirtual-virtual-pbx)

# Compare LiveAgent vs Fonvirtual Virtual PBX

Canonical: https://www.softwareadvice.co.uk/compare/109980/148483/liveagent/vs/fonvirtual-virtual-pbx

> Detailed comparison between LiveAgent and Fonvirtual Virtual PBX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Fonvirtual Virtual PBX |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- API
- Archiving & Retention
- CRM
- Call Logging
- Call Tracking
- Chat/Messaging
- Communication Management
- Dashboard
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- On-Demand Recording
- Performance Metrics
- Phone Key Input
- Recording
- Reporting/Analytics
- Surveys & Feedback
- Unified Communications
- Video Conferencing

### Fonvirtual Virtual PBX

- API
- Archiving & Retention
- CRM
- Call Logging
- Call Tracking
- Chat/Messaging
- Communication Management
- Dashboard
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- On-Demand Recording
- Performance Metrics
- Phone Key Input
- Recording
- Reporting/Analytics
- Surveys & Feedback
- Unified Communications
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Fonvirtual Virtual PBX Profile](https://www.softwareadvice.co.uk/software/148483/fonvirtual-virtual-pbx)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/148483/liveagent/vs/fonvirtual-virtual-pbx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Fonvirtual Virtual PBX Comparison","description":"Compare LiveAgent vs Fonvirtual Virtual PBX regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.uk/compare/109980/148483/liveagent/vs/fonvirtual-virtual-pbx","about":[{"@id":"https://www.softwareadvice.co.uk/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.co.uk/software/148483/fonvirtual-virtual-pbx#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/compare/109980/148483/liveagent/vs/fonvirtual-virtual-pbx#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/compare/109980/148483/liveagent/vs/fonvirtual-virtual-pbx#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59217862-5953-4462-bb51-190d3290d451.png","url":"https://www.softwareadvice.co.uk/software/109980/liveagent","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/109980/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Fonvirtual Virtual PBX","description":"Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple communication channels such as audio/video calls, chats and WhatsApp. Key features include call recording, voicemail, call queueing, video conferencing, caller ID recognition and data encryption.  \n\n\nUsing Fonvirtual Virtual PBX's IVR module, managers can automatically route incoming calls to specific departments or executives as per individual requirements. It allows enterprises to manage employees' schedules and add details of multiple contact center agents on the platform, improving customer service processes. Additionally, professionals can perform regular audits and generate interactive reports in compliance with industry regulations. \n\n\nFonvirtual Virtual PBX facilitates integration with various third-party CRM applications. It lets users process digital transactions via a secure PCI-certified telephone card payment system. Pricing is available on request and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1fba65ba-b549-481c-a46a-0784a6d5e047.png","url":"https://www.softwareadvice.co.uk/software/148483/fonvirtual-virtual-pbx","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/148483/fonvirtual-virtual-pbx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs Fonvirtual Virtual PBX","position":3,"item":"https://www.softwareadvice.co.uk/compare/109980/148483/liveagent/vs/fonvirtual-virtual-pbx","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/compare/109980/148483/liveagent/vs/fonvirtual-virtual-pbx#breadcrumblist"}]}
</script>
