---
description: Compare LiveAgent vs CFN Insight regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs CFN Insight Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LiveAgent \<span\>vs\</span\> CFN Insight](https://www.softwareadvice.co.uk/compare/109980/145225/liveagent/vs/cnf-insight)

# Compare LiveAgent vs CFN Insight

Canonical: https://www.softwareadvice.co.uk/compare/109980/145225/liveagent/vs/cnf-insight

> Detailed comparison between LiveAgent and CFN Insight. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | CFN Insight |
| **Overall rating** | 4.7/5 | 3.5/5 |
| **Total Reviews** | 1753 | 2 |
| **Starting Price** | US$15.00 | US$99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- Collaboration Tools
- Communication Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Dashboard
- Data Import/Export
- Email Monitoring
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Personalisation
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Usage Tracking/Analytics

### CFN Insight

- Collaboration Tools
- Communication Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Dashboard
- Data Import/Export
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Personalisation
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Usage Tracking/Analytics

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View CFN Insight Profile](https://www.softwareadvice.co.uk/software/145225/cnf-insight)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/145225/liveagent/vs/cnf-insight)

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