---
description: Compare LiveAgent vs Bloomfire regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Bloomfire Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LiveAgent \<span\>vs\</span\> Bloomfire](https://www.softwareadvice.co.uk/compare/109980/127546/liveagent/vs/bloomfire)

# Compare LiveAgent vs Bloomfire

Canonical: https://www.softwareadvice.co.uk/compare/109980/127546/liveagent/vs/bloomfire

> Detailed comparison between LiveAgent and Bloomfire. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Bloomfire |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1753 | 254 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Commenting/Notes
- Configurable Workflow
- Content Management
- Customisable Branding
- Email Alerts
- Engagement Tracking
- Full Text Search
- Gamification
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Video Support
- Workflow Management

### Bloomfire

- API
- Activity Tracking
- Commenting/Notes
- Configurable Workflow
- Content Management
- Customisable Branding
- Email Alerts
- Engagement Tracking
- Full Text Search
- Gamification
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Video Support
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
- [View Bloomfire Profile](https://www.softwareadvice.co.uk/software/127546/bloomfire)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/109980/127546/liveagent/vs/bloomfire)

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