---
description: Compare Dynamics 365 vs Shop Boss regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dynamics 365 vs Shop Boss Comparison
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/342/insurance-crm/software) > [Dynamics 365 \<span\>vs\</span\> Shop Boss](https://www.softwareadvice.co.uk/compare/106335/156586/microsoft-dynamics-crm/vs/shop-boss-pro)

# Compare Dynamics 365 vs Shop Boss

Canonical: https://www.softwareadvice.co.uk/compare/106335/156586/microsoft-dynamics-crm/vs/shop-boss-pro

> Detailed comparison between Dynamics 365 and Shop Boss. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | Shop Boss |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 5811 | 89 |
| **Starting Price** | US$50.00 | US$199.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Dynamics 365

- API
- Accounting
- Billing & Invoicing
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Customisable Templates
- Employee Scheduling
- HR Management
- Invoice Management
- Maintenance Scheduling
- Marketing Automation
- Performance Metrics
- Point of Sale (POS)
- Real-Time Data
- Reminders
- Reporting & Statistics
- Scheduling
- Workflow Management

### Shop Boss

- API
- Accounting
- Billing & Invoicing
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Customisable Templates
- Employee Scheduling
- HR Management
- Invoice Management
- Maintenance Scheduling
- Marketing Automation
- Performance Metrics
- Point of Sale (POS)
- Real-Time Data
- Reminders
- Reporting & Statistics
- Scheduling
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.softwareadvice.co.uk/software/106335/microsoft-dynamics-crm)
- [View Shop Boss Profile](https://www.softwareadvice.co.uk/software/156586/shop-boss-pro)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/106335/156586/microsoft-dynamics-crm/vs/shop-boss-pro)

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