---
description: Compare Refract vs Substrata Q regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Refract vs Substrata Q Comparison
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/595/sales-enablement/software) > [Refract \<span\>vs\</span\> Substrata Q](https://www.softwareadvice.co.uk/compare/103751/245729/refract/vs/substrata-scip)

# Compare Refract vs Substrata Q

Canonical: https://www.softwareadvice.co.uk/compare/103751/245729/refract/vs/substrata-scip

> Detailed comparison between Refract and Substrata Q. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Refract | Substrata Q |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 24 | 163 |
| **Starting Price** | US$50.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Refract

- Archiving & Retention
- CRM
- Call Tagging
- Conversation Intelligence
- Correlation Analysis
- Dashboard
- Live Chat
- Onboarding
- Performance Management
- Performance Metrics
- Recording
- Sales Trend Analysis
- Training Management
- Video Conferencing

### Substrata Q

- API
- Activity Tracking
- CRM
- Conversation Intelligence
- Dashboard
- Deal Management
- Email Management
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Real-Time Data
- Sales Trend Analysis
- Training Management

## Links

- [View Refract Profile](https://www.softwareadvice.co.uk/software/103751/refract)
- [View Substrata Q Profile](https://www.softwareadvice.co.uk/software/245729/substrata-scip)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/103751/245729/refract/vs/substrata-scip)

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