---
description: Compare CloudAgent vs CallTools regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CloudAgent vs CallTools Comparison
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [CloudAgent \<span\>vs\</span\> CallTools](https://www.softwareadvice.co.uk/compare/103643/223069/ozonetel-cloudagent/vs/calltools)

# Compare CloudAgent vs CallTools

Canonical: https://www.softwareadvice.co.uk/compare/103643/223069/ozonetel-cloudagent/vs/calltools

> Detailed comparison between CloudAgent and CallTools. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudAgent | CallTools |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 32 | 155 |
| **Starting Price** | US$45.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CloudAgent

- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Disposition
- Call Logging
- Call Routing
- Call Scripting
- Campaign Specific Caller ID
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Power Dialer
- Preview Dialer
- Progressive Dialer
- Queue Management
- Reporting/Analytics

### CallTools

- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Disposition
- Call Logging
- Call Routing
- Call Scripting
- Campaign Specific Caller ID
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Power Dialer
- Preview Dialer
- Progressive Dialer
- Queue Management
- Reporting/Analytics

## Links

- [View CloudAgent Profile](https://www.softwareadvice.co.uk/software/103643/ozonetel-cloudagent)
- [View CallTools Profile](https://www.softwareadvice.co.uk/software/223069/calltools)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/103643/223069/ozonetel-cloudagent/vs/calltools)

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