---
description: Compare Salesforce Field Service vs ServiceTitan regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Field Service vs ServiceTitan Comparison
---

Breadcrumb: [Home](/) > [HVAC Software](/directory/1552/hvac/software) > [Salesforce Field Service \<span\>vs\</span\> ServiceTitan](https://www.softwareadvice.co.uk/compare/102971/155551/field-service-lightning/vs/servicetitan)

# Compare Salesforce Field Service vs ServiceTitan

Canonical: https://www.softwareadvice.co.uk/compare/102971/155551/field-service-lightning/vs/servicetitan

> Detailed comparison between Salesforce Field Service and ServiceTitan. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Field Service | ServiceTitan |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 33 | 325 |
| **Starting Price** | US$50.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Field Service

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Document Management
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Supplier Management
- Work Order Creation

### ServiceTitan

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Document Management
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Supplier Management
- Work Order Creation

## Links

- [View Salesforce Field Service Profile](https://www.softwareadvice.co.uk/software/102971/field-service-lightning)
- [View ServiceTitan Profile](https://www.softwareadvice.co.uk/software/155551/servicetitan)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/102971/155551/field-service-lightning/vs/servicetitan)

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