---
description: Compare Salesforce Field Service vs ServiceWorks regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Field Service vs ServiceWorks Comparison
---

Breadcrumb: [Home](/) > [Manufacturing Execution Software](/directory/164/execution-systems/software) > [Salesforce Field Service \<span\>vs\</span\> ServiceWorks](https://www.softwareadvice.co.uk/compare/102971/148975/field-service-lightning/vs/serviceworks)

# Compare Salesforce Field Service vs ServiceWorks

Canonical: https://www.softwareadvice.co.uk/compare/102971/148975/field-service-lightning/vs/serviceworks

> Detailed comparison between Salesforce Field Service and ServiceWorks. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Field Service | ServiceWorks |
| **Overall rating** | 4.3/5 | 3.6/5 |
| **Total Reviews** | 33 | 115 |
| **Starting Price** | US$50.00 | US$948.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Field Service

- API
- Activity Tracking
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Geolocation
- Job Tracking
- Mobile Alerts
- Monitoring
- Order Tracking
- Real-Time Data
- Reminders
- Route Optimisation
- Scheduling
- Service History
- Status Tracking
- Supplier Management
- Traceability
- Work Order Creation

### ServiceWorks

- API
- Activity Tracking
- Contract/License Management
- Customer Database
- Customisable Templates
- Dispatch Management
- Geolocation
- Job Tracking
- Mobile Alerts
- Monitoring
- Order Tracking
- Real-Time Data
- Reminders
- Route Optimisation
- Scheduling
- Service History
- Status Tracking
- Supplier Management
- Traceability
- Work Order Creation

## Links

- [View Salesforce Field Service Profile](https://www.softwareadvice.co.uk/software/102971/field-service-lightning)
- [View ServiceWorks Profile](https://www.softwareadvice.co.uk/software/148975/serviceworks)
- [View Original Comparison](https://www.softwareadvice.co.uk/compare/102971/148975/field-service-lightning/vs/serviceworks)

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