---
description: Review of Certainly Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Certainly | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [CRMs for Consulting](/directory/3837/consulting/software) > [Certainly](/software/74784/botxo) > [Certainly Alternatives ](https://www.softwareadvice.co.uk/alternatives/74784/botxo)

# Alternatives to Certainly

Canonical: https://www.softwareadvice.co.uk/alternatives/74784/botxo

> Explore the top alternatives to Certainly. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/157633/botxo/vs/tidio-chat)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/323407/botxo/vs/pureconnect)
3. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/109980/botxo/vs/liveagent)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/26892/74784/zendesk-talk/vs/botxo)
5. **Freshchat** — 4.1/5 (115 reviews) — Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer b...
   - [View profile](https://www.softwareadvice.co.uk/software/436347/freshchat)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/436347/botxo/vs/freshchat)
6. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
   - [View profile](https://www.softwareadvice.co.uk/software/171892/inconcert-omnichannel-contact-center)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/171892/botxo/vs/inconcert-omnichannel-contact-center)
7. **Quidget** — 4.8/5 (4 reviews) — Quidget is a no-code AI platform built to handle up to 80% of Tier-1 customer inquiries, giving you a fast, efficient...
   - [View profile](https://www.softwareadvice.co.uk/software/449752/Quidget)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/449752/botxo/vs/Quidget)
8. **Lime Connect** — 4.6/5 (647 reviews) — Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central...
   - [View profile](https://www.softwareadvice.co.uk/software/158509/userlike)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/158509/botxo/vs/userlike)
9. **Vozy** — 4.0/5 (7 reviews) — Vozy is a conversational marketing platform that helps businesses utilize artificial intelligence (AI) technology to ...
   - [View profile](https://www.softwareadvice.co.uk/software/117054/vozy)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/117054/botxo/vs/vozy)
10. **Heyday** — 4.6/5 (17 reviews) — Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and mark...
    - [View profile](https://www.softwareadvice.co.uk/software/88001/heyday)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/88001/botxo/vs/heyday)
11. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help bu...
    - [View profile](https://www.softwareadvice.co.uk/software/146788/smith-ai)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/146788/botxo/vs/smith-ai)
12. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel,...
    - [View profile](https://www.softwareadvice.co.uk/software/325742/inx-app)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/325742/botxo/vs/inx-app)
13. **Brand Embassy** — 5.0/5 (1 reviews) — Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer sup...
    - [View profile](https://www.softwareadvice.co.uk/software/14836/brand-embassy)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/14836/74784/brand-embassy/vs/botxo)
14. **Smartsupp** — 4.6/5 (343 reviews) — Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping expe...
    - [View profile](https://www.softwareadvice.co.uk/software/87008/smartsupp)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/87008/botxo/vs/smartsupp)
15. **Pipedrive** — 4.5/5 (3042 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
    - [View profile](https://www.softwareadvice.co.uk/software/321306/pipedrive)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/321306/botxo/vs/pipedrive)

## Related Categories

- [CRMs for Consulting](https://www.softwareadvice.co.uk/directory/3837/consulting/software)
- [Auto Dealership CRM Software](https://www.softwareadvice.co.uk/directory/3171/dealership/software)
- [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software)
- [Manufacturing CRM Software](https://www.softwareadvice.co.uk/directory/3825/manufacturing/software)
- [Distribution CRM Software](https://www.softwareadvice.co.uk/directory/3846/distribution/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/74784/botxo)
- [View Product Profile](https://www.softwareadvice.co.uk/software/74784/botxo)

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