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description: Review of Certainly Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Certainly | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [CRMs for Consulting](/directory/3837/consulting/software) > [Certainly](/software/74784/botxo) > [Certainly Alternatives ](https://www.softwareadvice.co.uk/alternatives/74784/botxo)

# Alternatives to Certainly

Canonical: https://www.softwareadvice.co.uk/alternatives/74784/botxo

> Explore the top alternatives to Certainly. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/157633/botxo/vs/tidio-chat)
2. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/323407/botxo/vs/pureconnect)
3. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/109980/botxo/vs/liveagent)
4. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/26892/74784/zendesk-talk/vs/botxo)
5. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
   - [View profile](https://www.softwareadvice.co.uk/software/171892/inconcert-omnichannel-contact-center)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/171892/botxo/vs/inconcert-omnichannel-contact-center)
6. **Inbenta** — 4.7/5 (13 reviews) — Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. With its powe...
   - [View profile](https://www.softwareadvice.co.uk/software/9762/inbenta)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/9762/74784/inbenta/vs/botxo)
7. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel,...
   - [View profile](https://www.softwareadvice.co.uk/software/325742/inx-app)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/325742/botxo/vs/inx-app)
8. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help bu...
   - [View profile](https://www.softwareadvice.co.uk/software/146788/smith-ai)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/146788/botxo/vs/smith-ai)
9. **Clickatell** — 4.3/5 (15 reviews) — We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers c...
   - [View profile](https://www.softwareadvice.co.uk/software/231757/clickatell-touch)
   - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/231757/botxo/vs/clickatell-touch)
10. **Brand Embassy** — 5.0/5 (1 reviews) — Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer sup...
    - [View profile](https://www.softwareadvice.co.uk/software/14836/brand-embassy)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/14836/74784/brand-embassy/vs/botxo)
11. **Vozy** — 4.0/5 (7 reviews) — Vozy is a conversational marketing platform that helps businesses utilize artificial intelligence (AI) technology to ...
    - [View profile](https://www.softwareadvice.co.uk/software/117054/vozy)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/117054/botxo/vs/vozy)
12. **Bitrix24** — 4.2/5 (1002 reviews) — Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy...
    - [View profile](https://www.softwareadvice.co.uk/software/128326/bitrix24)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/128326/botxo/vs/bitrix24)
13. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
    - [View profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/110247/botxo/vs/freshdesk)
14. **Zoho Desk** — 4.5/5 (2214 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
    - [View profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/393877/botxo/vs/zoho-desk)
15. **Pipedrive** — 4.5/5 (3058 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
    - [View profile](https://www.softwareadvice.co.uk/software/321306/pipedrive)
    - [Compare vs Certainly](https://www.softwareadvice.co.uk/compare/74784/321306/botxo/vs/pipedrive)

## Related Categories

- [CRMs for Consulting](https://www.softwareadvice.co.uk/directory/3837/consulting/software)
- [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software)
- [Distribution CRM Software](https://www.softwareadvice.co.uk/directory/3846/distribution/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/74784/botxo)
- [View Product Profile](https://www.softwareadvice.co.uk/software/74784/botxo)

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