---
description: Review of Castel Contact Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Castel Contact Center | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Automatic Call Distribution Systems Software](/directory/1694/auto-call-distribution/software) > [Castel Contact Center](/software/63557/castel-contact-center) > [Castel Contact Center Alternatives ](https://www.softwareadvice.co.uk/alternatives/63557/castel-contact-center)

# Alternatives to Castel Contact Center

Canonical: https://www.softwareadvice.co.uk/alternatives/63557/castel-contact-center

> Explore the top alternatives to Castel Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **DialedIn CCaaS** — 4.8/5 (315 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
   - [View profile](https://www.softwareadvice.co.uk/software/20027/chasedata)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/20027/63557/chasedata/vs/castel-contact-center)
2. **Convoso** — 4.5/5 (386 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...
   - [View profile](https://www.softwareadvice.co.uk/software/2799/safesoft-contact)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/2799/63557/safesoft-contact/vs/castel-contact-center)
3. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one pla...
   - [View profile](https://www.softwareadvice.co.uk/software/171343/readymode)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/63557/171343/castel-contact-center/vs/readymode)
4. **RingCX** — 4.2/5 (253 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
   - [View profile](https://www.softwareadvice.co.uk/software/24307/ringcentral-contact)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/24307/63557/ringcentral-contact/vs/castel-contact-center)
5. **JustCall** — 4.1/5 (223 reviews) — JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp togethe...
   - [View profile](https://www.softwareadvice.co.uk/software/75453/justcall)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/63557/75453/castel-contact-center/vs/justcall)
6. **Dialpad** — 4.2/5 (562 reviews) — Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud con...
   - [View profile](https://www.softwareadvice.co.uk/software/74028/dialpad)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/63557/74028/castel-contact-center/vs/dialpad)
7. **Aircall** — 4.2/5 (458 reviews) — Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and ...
   - [View profile](https://www.softwareadvice.co.uk/software/77031/aircall)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/63557/77031/castel-contact-center/vs/aircall)
8. **SparkTG VCC** — 4.7/5 (42 reviews) — SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer ...
   - [View profile](https://www.softwareadvice.co.uk/software/217354/ivr-service)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/63557/217354/castel-contact-center/vs/ivr-service)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
   - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/63557/323407/castel-contact-center/vs/pureconnect)
10. **uContact** — 4.5/5 (81 reviews) — uContact is a Cloud \& Omnichannel solution that enables its users to manage all their voice and text interactions...
    - [View profile](https://www.softwareadvice.co.uk/software/34514/ucontact)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/34514/63557/ucontact/vs/castel-contact-center)
11. **ZIWO** — 4.7/5 (108 reviews) — ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtu...
    - [View profile](https://www.softwareadvice.co.uk/software/52205/ziwo)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/52205/63557/ziwo/vs/castel-contact-center)
12. **CallTools** — 4.8/5 (155 reviews) — CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optim...
    - [View profile](https://www.softwareadvice.co.uk/software/223069/calltools)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/63557/223069/castel-contact-center/vs/calltools)
13. **Ricochet360** — 4.8/5 (82 reviews) — Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solut...
    - [View profile](https://www.softwareadvice.co.uk/software/183895/ricochet360)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/63557/183895/castel-contact-center/vs/ricochet360)
14. **Squaretalk** — 4.9/5 (101 reviews) — Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and s...
    - [View profile](https://www.softwareadvice.co.uk/software/30221/innitel-predictive-dialer)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/30221/63557/innitel-predictive-dialer/vs/castel-contact-center)
15. **HoduCC** — 4.6/5 (95 reviews) — Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of ...
    - [View profile](https://www.softwareadvice.co.uk/software/95921/hoducc)
    - [Compare vs Castel Contact Center](https://www.softwareadvice.co.uk/compare/63557/95921/castel-contact-center/vs/hoducc)

## Related Categories

- [Automatic Call Distribution Systems Software](https://www.softwareadvice.co.uk/directory/1694/auto-call-distribution/software)
- [Call Monitoring Software](https://www.softwareadvice.co.uk/directory/1811/monitoring/software)
- [Call Centre Scripting Software](https://www.softwareadvice.co.uk/directory/3441/scripting/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/63557/castel-contact-center)
- [View Product Profile](https://www.softwareadvice.co.uk/software/63557/castel-contact-center)

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