---
description: Review of Puzzel Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Puzzel | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [IVR Software](/directory/1572/ivr-system/software) > [Puzzel](/software/45073/puzzel) > [Puzzel Alternatives ](https://www.softwareadvice.co.uk/alternatives/45073/puzzel)

# Alternatives to Puzzel

Canonical: https://www.softwareadvice.co.uk/alternatives/45073/puzzel

> Explore the top alternatives to Puzzel. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **RingCX** — 4.2/5 (253 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
   - [View profile](https://www.softwareadvice.co.uk/software/24307/ringcentral-contact)
   - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/24307/45073/ringcentral-contact/vs/puzzel)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
   - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/323407/puzzel/vs/pureconnect)
3. **ZIWO** — 4.7/5 (108 reviews) — ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtu...
   - [View profile](https://www.softwareadvice.co.uk/software/52205/ziwo)
   - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/52205/puzzel/vs/ziwo)
4. **CXone Mpower** — 4.2/5 (581 reviews) — CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital mes...
   - [View profile](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/20067/45073/nice-incontact-cxone-workforce/vs/puzzel)
5. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.uk/software/20063/five9)
   - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/20063/45073/five9/vs/puzzel)
6. **RingCentral Engage Voice** — 4.5/5 (23 reviews) — RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce...
   - [View profile](https://www.softwareadvice.co.uk/software/89362/ringcentral-engage-voice)
   - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/89362/puzzel/vs/ringcentral-engage-voice)
7. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
   - [View profile](https://www.softwareadvice.co.uk/software/20039/talkdesk)
   - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/20039/45073/talkdesk/vs/puzzel)
8. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
   - [View profile](https://www.softwareadvice.co.uk/software/391471/8x8-contact-center)
   - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/391471/puzzel/vs/8x8-contact-center)
9. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable busi...
   - [View profile](https://www.softwareadvice.co.uk/software/120574/maxcontact)
   - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/120574/puzzel/vs/maxcontact)
10. **TCN** — 4.5/5 (57 reviews) — TCN is a cloud-based call center solution that caters to various industry verticals, including health care, automotiv...
    - [View profile](https://www.softwareadvice.co.uk/software/63541/tcn)
    - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/63541/puzzel/vs/tcn)
11. **Ytel** — 3.9/5 (26 reviews) — Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with d...
    - [View profile](https://www.softwareadvice.co.uk/software/177655/x5cloudcontactcenter)
    - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/177655/puzzel/vs/x5cloudcontactcenter)
12. **OXON** — 4.9/5 (14 reviews) — OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound su...
    - [View profile](https://www.softwareadvice.co.uk/software/167278/oxon)
    - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/167278/puzzel/vs/oxon)
13. **Sales Sling** — 4.4/5 (24 reviews) — Sales Sling’s cloud-based call center software offers the latest technology in dialing systems in an easy to use dash...
    - [View profile](https://www.softwareadvice.co.uk/software/55362/sales-sling)
    - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/55362/puzzel/vs/sales-sling)
14. **Sharpen** — 4.4/5 (48 reviews) — Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an a...
    - [View profile](https://www.softwareadvice.co.uk/software/32009/sharpen)
    - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/32009/45073/sharpen/vs/puzzel)
15. **GoContact** (0 reviews) — GoContact is a cloud-based contact center software that offers a comprehensive range of features to enhance operation...
    - [View profile](https://www.softwareadvice.co.uk/software/484742/Contact-Center-Platform)
    - [Compare vs Puzzel](https://www.softwareadvice.co.uk/compare/45073/484742/puzzel/vs/Contact-Center-Platform)

## Related Categories

- [IVR Software](https://www.softwareadvice.co.uk/directory/1572/ivr-system/software)
- [Automatic Call Distribution Systems Software](https://www.softwareadvice.co.uk/directory/1694/auto-call-distribution/software)
- [Call Monitoring Software](https://www.softwareadvice.co.uk/directory/1811/monitoring/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.co.uk/directory/1855/workforce-management-optimization/software)
- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/45073/puzzel)
- [View Product Profile](https://www.softwareadvice.co.uk/software/45073/puzzel)

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