---
description: Review of Zendesk AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk AI | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Zendesk AI](/software/450123/Zendesk-AI) > [Zendesk AI Alternatives ](https://www.softwareadvice.co.uk/alternatives/450123/Zendesk-AI)

# Alternatives to Zendesk AI

Canonical: https://www.softwareadvice.co.uk/alternatives/450123/Zendesk-AI

> Explore the top alternatives to Zendesk AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/109980/450123/liveagent/vs/Zendesk-AI)
2. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/26892/450123/zendesk-talk/vs/Zendesk-AI)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
   - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/157633/450123/tidio-chat/vs/Zendesk-AI)
4. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
   - [View profile](https://www.softwareadvice.co.uk/software/168565/gladly)
   - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/168565/450123/gladly/vs/Zendesk-AI)
5. **Fin** — 4.6/5 (18 reviews) — Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can ha...
   - [View profile](https://www.softwareadvice.co.uk/software/530033/Fin)
   - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/450123/530033/Zendesk-AI/vs/Fin)
6. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experien...
   - [View profile](https://www.softwareadvice.co.uk/software/171805/ada)
   - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/171805/450123/ada/vs/Zendesk-AI)
7. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless cust...
   - [View profile](https://www.softwareadvice.co.uk/software/356274/servicenow)
   - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/356274/450123/servicenow/vs/Zendesk-AI)
8. **Assembled** — 4.7/5 (85 reviews) — The world of support operations is evolving at an aggressive pace — in-house agents have more demanding roles, outsou...
   - [View profile](https://www.softwareadvice.co.uk/software/359506/assembled)
   - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/359506/450123/assembled/vs/Zendesk-AI)
9. **Text** — 4.7/5 (30 reviews) — Text is customer service software where every conversation is a potential sale. AI agents understand who they're talk...
   - [View profile](https://www.softwareadvice.co.uk/software/530456/Text-App)
   - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/450123/530456/Zendesk-AI/vs/Text-App)
10. **Birdeye** — 4.7/5 (705 reviews) — Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sut...
    - [View profile](https://www.softwareadvice.co.uk/software/86768/birdeye)
    - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/86768/450123/birdeye/vs/Zendesk-AI)
11. **Maqsam** — 4.5/5 (11 reviews) — Maqsam is a web-based and AI-enabled contact center solution that helps businesses of all sizes across industries suc...
    - [View profile](https://www.softwareadvice.co.uk/software/521118/Maqsam)
    - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/450123/521118/Zendesk-AI/vs/Maqsam)
12. **Fathom** — 5.0/5 (809 reviews) — Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows u...
    - [View profile](https://www.softwareadvice.co.uk/software/423207/fathom)
    - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/423207/450123/fathom/vs/Zendesk-AI)
13. **VIVI** — 4.0/5 (4 reviews) — VIVI is a conversational AI platform that uses generative AI and natural language processing to create realistic and ...
    - [View profile](https://www.softwareadvice.co.uk/software/417449/vivi)
    - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/417449/450123/vivi/vs/Zendesk-AI)
14. **Chatsi** — 5.0/5 (2 reviews) — Chatsi is an AI-powered sales agent built for eCommerce brands that want to make online shopping feel more like worki...
    - [View profile](https://www.softwareadvice.co.uk/software/521856/Chatsi)
    - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/450123/521856/Zendesk-AI/vs/Chatsi)
15. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
    - [Compare vs Zendesk AI](https://www.softwareadvice.co.uk/compare/323407/450123/pureconnect/vs/Zendesk-AI)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/450123/Zendesk-AI)
- [View Product Profile](https://www.softwareadvice.co.uk/software/450123/Zendesk-AI)

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