---
description: Review of Cisco Finesse Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cisco Finesse | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Cisco Finesse](/software/424125/cisco-finesse) > [Cisco Finesse Alternatives ](https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **WhatsApp** — 4.7/5 (16346 reviews) — WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer qu...
   - [View profile](https://www.softwareadvice.co.uk/software/285733/whatsapp)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/285733/424125/whatsapp/vs/cisco-finesse)
2. **Viber** — 4.4/5 (4059 reviews) — Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients...
   - [View profile](https://www.softwareadvice.co.uk/software/146449/viber)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/146449/424125/viber/vs/cisco-finesse)
3. **Telegram** — 4.7/5 (6411 reviews) — Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utili...
   - [View profile](https://www.softwareadvice.co.uk/software/146545/telegram)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/146545/424125/telegram/vs/cisco-finesse)
4. **Text Request** — 4.6/5 (1193 reviews) — Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messag...
   - [View profile](https://www.softwareadvice.co.uk/software/306855/text-request)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/306855/424125/text-request/vs/cisco-finesse)
5. **LiveAgent** — 4.7/5 (1777 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/109980/424125/liveagent/vs/cisco-finesse)
6. **Sociocs** — 4.6/5 (118 reviews) — Sociocs is a cloud-based customer communications management platform designed for small to mid-size businesses across...
   - [View profile](https://www.softwareadvice.co.uk/software/377457/sociocs)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/377457/424125/sociocs/vs/cisco-finesse)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/393877/424125/zoho-desk/vs/cisco-finesse)
8. **Weave** — 4.3/5 (668 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
   - [View profile](https://www.softwareadvice.co.uk/software/158992/weave)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/158992/424125/weave/vs/cisco-finesse)
9. **Glassix** — 5.0/5 (103 reviews) — Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communica...
   - [View profile](https://www.softwareadvice.co.uk/software/419790/glassix)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/419790/424125/glassix/vs/cisco-finesse)
10. **Adit** — 4.7/5 (272 reviews) — Adit is a practice management software designed for healthcare practices such as dental, optometry, chiropractic, and...
    - [View profile](https://www.softwareadvice.co.uk/software/214384/adit)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/214384/424125/adit/vs/cisco-finesse)
11. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/20067/424125/nice-incontact-cxone-workforce/vs/cisco-finesse)
12. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/323407/424125/pureconnect/vs/cisco-finesse)
13. **Sobot** — 4.9/5 (94 reviews) — Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionali...
    - [View profile](https://www.softwareadvice.co.uk/software/524506/Sobot)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/424125/524506/cisco-finesse/vs/Sobot)
14. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.uk/software/44733/front)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/44733/424125/front/vs/cisco-finesse)
15. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging...
    - [View profile](https://www.softwareadvice.co.uk/software/252687/superchat)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.co.uk/compare/252687/424125/superchat/vs/cisco-finesse)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)
- [Team Communication Software](https://www.softwareadvice.co.uk/directory/4594/team-communication/software)
- [Contact Center Quality Assurance Software](https://www.softwareadvice.co.uk/directory/4478/quality-assurance/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse)
- [View Product Profile](https://www.softwareadvice.co.uk/software/424125/cisco-finesse)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Cisco Finesse","description":"Discover alternatives to Cisco Finesse and related software to quickly shortlist your selection and narrow down the right software for your organization.","url":"https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse","about":{"@id":"https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse#software"},"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Cisco Finesse","url":"https://www.softwareadvice.co.uk/software/424125/cisco-finesse","@id":"https://www.softwareadvice.co.uk/software/424125/cisco-finesse#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11,"ratingValue":4.9}},{"@id":"https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/4389/contact-center/software","@type":"ListItem"},{"name":"Cisco Finesse","position":3,"item":"/software/424125/cisco-finesse","@type":"ListItem"},{"name":"Cisco Finesse Alternatives ","position":4,"item":"https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find Top 15 Cisco Finesse Alternatives - Software Advice UK 2026","@context":"https://schema.org","@id":"https://www.softwareadvice.co.uk/alternatives/424125/cisco-finesse#itemlist","@type":"ItemList","itemListElement":[{"name":"WhatsApp","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8724004-ac46-4c30-9892-64b1ab9bf54e.png","url":"https://www.softwareadvice.co.uk/software/285733/whatsapp","@type":"ListItem"},{"name":"Viber","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4332bc-47f9-4972-bd06-6bff7ca5b92c.png","url":"https://www.softwareadvice.co.uk/software/146449/viber","@type":"ListItem"},{"name":"Telegram","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4541ebfa-1b8a-4b51-8f17-2374c1821504.png","url":"https://www.softwareadvice.co.uk/software/146545/telegram","@type":"ListItem"},{"name":"Text Request","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.softwareadvice.co.uk/software/306855/text-request","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.uk/software/109980/liveagent","@type":"ListItem"},{"name":"Sociocs","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34a8659c-7a48-4ed2-9640-3248aa08fb16.jpeg","url":"https://www.softwareadvice.co.uk/software/377457/sociocs","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.softwareadvice.co.uk/software/393877/zoho-desk","@type":"ListItem"},{"name":"Weave","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.softwareadvice.co.uk/software/158992/weave","@type":"ListItem"},{"name":"Glassix","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73fa782a-b426-4387-a141-99ab6979cf2e.png","url":"https://www.softwareadvice.co.uk/software/419790/glassix","@type":"ListItem"},{"name":"Adit","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6f284c3a-996c-46d4-81de-654ce2799eb1.png","url":"https://www.softwareadvice.co.uk/software/214384/adit","@type":"ListItem"},{"name":"NiCE CXone","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"Genesys Cloud CX","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.co.uk/software/323407/pureconnect","@type":"ListItem"},{"name":"Sobot","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/842aa0f1-659b-4283-b84d-f66a8fe6f828.jpeg","url":"https://www.softwareadvice.co.uk/software/524506/Sobot","@type":"ListItem"},{"name":"Front","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.softwareadvice.co.uk/software/44733/front","@type":"ListItem"},{"name":"Superchat","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.softwareadvice.co.uk/software/252687/superchat","@type":"ListItem"}],"numberOfItems":15}
</script>