---
description: Review of ManageEngine ServiceDesk Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ManageEngine ServiceDesk Plus | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [ManageEngine ServiceDesk Plus](/software/360387/manageengine-servicedesk-plus) > [ManageEngine ServiceDesk Plus Alternatives ](https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus)

# Alternatives to ManageEngine ServiceDesk Plus

Canonical: https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus

> Explore the top alternatives to ManageEngine ServiceDesk Plus. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **SysAid** — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
   - [View profile](https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/158389/360387/sysaid-it-crm/vs/manageengine-servicedesk-plus)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/26892/360387/zendesk-talk/vs/manageengine-servicedesk-plus)
3. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.uk/software/116349/jira-service-management)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/116349/360387/jira-service-management/vs/manageengine-servicedesk-plus)
4. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/360387/393877/manageengine-servicedesk-plus/vs/zoho-desk)
5. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.uk/software/436317/freshservice)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/360387/436317/manageengine-servicedesk-plus/vs/freshservice)
6. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/109980/360387/liveagent/vs/manageengine-servicedesk-plus)
7. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/110247/360387/freshdesk/vs/manageengine-servicedesk-plus)
8. **Zoho CRM** — 4.3/5 (6964 reviews) — Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and ma...
   - [View profile](https://www.softwareadvice.co.uk/software/392464/zoho-crm)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/360387/392464/manageengine-servicedesk-plus/vs/zoho-crm)
9. **Dynamics 365** — 4.4/5 (5811 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
   - [View profile](https://www.softwareadvice.co.uk/software/106335/microsoft-dynamics-crm)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/106335/360387/microsoft-dynamics-crm/vs/manageengine-servicedesk-plus)
10. **ServiceNow Customer Service Management** — 4.4/5 (151 reviews) — ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless cust...
    - [View profile](https://www.softwareadvice.co.uk/software/356274/servicenow)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/356274/360387/servicenow/vs/manageengine-servicedesk-plus)
11. **OTRS** — 4.4/5 (96 reviews) — OTRS help desk is a service management solution that connects teams and businesses with customers through structured ...
    - [View profile](https://www.softwareadvice.co.uk/software/75465/otrs)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/75465/360387/otrs/vs/manageengine-servicedesk-plus)
12. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
    - [View profile](https://www.softwareadvice.co.uk/software/2808/teamsupport)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/2808/360387/teamsupport/vs/manageengine-servicedesk-plus)
13. **NetSuite** — 4.2/5 (2003 reviews) — NetSuite is an AI-powered cloud-based business management suite that incorporates ERP, financial management, CRM and ...
    - [View profile](https://www.softwareadvice.co.uk/software/25483/netsuite-wholesale-distribution-edition)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/25483/360387/netsuite-wholesale-distribution-edition/vs/manageengine-servicedesk-plus)
14. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses....
    - [View profile](https://www.softwareadvice.co.uk/software/6827/agile-crm)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/6827/360387/agile-crm/vs/manageengine-servicedesk-plus)
15. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.co.uk/software/318585/issuetrak)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.softwareadvice.co.uk/compare/318585/360387/issuetrak/vs/manageengine-servicedesk-plus)

## Related Categories

- [IT Service Software](https://www.softwareadvice.co.uk/directory/4207/it-service/software)
- [Service Desk Software](https://www.softwareadvice.co.uk/directory/4256/service-desk/software)
- [Knowledge Base Software](https://www.softwareadvice.co.uk/directory/3898/knowledge-base/software)
- [IT Ticketing Systems Software](https://www.softwareadvice.co.uk/directory/1630/it-ticketing/software)
- [ITSM Tools](https://www.softwareadvice.co.uk/directory/4296/itsm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus)
- [View Product Profile](https://www.softwareadvice.co.uk/software/360387/manageengine-servicedesk-plus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ManageEngine ServiceDesk Plus","description":"Discover alternatives to ManageEngine ServiceDesk Plus and related software to quickly shortlist your selection and narrow down the right software for your organization.","url":"https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus","about":{"@id":"https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus#breadcrumblist"},"@id":"https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","mainEntity":{"@id":"https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus#software"},"publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"ManageEngine ServiceDesk Plus","url":"https://www.softwareadvice.co.uk/software/360387/manageengine-servicedesk-plus","@id":"https://www.softwareadvice.co.uk/software/360387/manageengine-servicedesk-plus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":227},"offers":{"price":"16","@type":"Offer"}},{"@id":"https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":3,"item":"/software/360387/manageengine-servicedesk-plus","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus Alternatives ","position":4,"item":"https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find Top 15 ManageEngine ServiceDesk Plus Alternatives - Software Advice UK 2026","@context":"https://schema.org","@id":"https://www.softwareadvice.co.uk/alternatives/360387/manageengine-servicedesk-plus#itemlist","@type":"ItemList","itemListElement":[{"name":"SysAid","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.co.uk/software/26892/zendesk-talk","@type":"ListItem"},{"name":"JIRA Service Management","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.co.uk/software/116349/jira-service-management","@type":"ListItem"},{"name":"Zoho Desk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.softwareadvice.co.uk/software/393877/zoho-desk","@type":"ListItem"},{"name":"Freshservice","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.softwareadvice.co.uk/software/436317/freshservice","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.uk/software/109980/liveagent","@type":"ListItem"},{"name":"Freshdesk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.softwareadvice.co.uk/software/110247/freshdesk","@type":"ListItem"},{"name":"Zoho CRM","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.softwareadvice.co.uk/software/392464/zoho-crm","@type":"ListItem"},{"name":"Dynamics 365","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.softwareadvice.co.uk/software/106335/microsoft-dynamics-crm","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.softwareadvice.co.uk/software/356274/servicenow","@type":"ListItem"},{"name":"OTRS","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.softwareadvice.co.uk/software/75465/otrs","@type":"ListItem"},{"name":"TeamSupport","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.softwareadvice.co.uk/software/2808/teamsupport","@type":"ListItem"},{"name":"NetSuite","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png","url":"https://www.softwareadvice.co.uk/software/25483/netsuite-wholesale-distribution-edition","@type":"ListItem"},{"name":"Agile CRM","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.softwareadvice.co.uk/software/6827/agile-crm","@type":"ListItem"},{"name":"Issuetrak","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.softwareadvice.co.uk/software/318585/issuetrak","@type":"ListItem"}],"numberOfItems":15}
</script>
