---
description: Review of NinjaChat Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: NinjaChat | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [NinjaChat](/software/346930/ninjachat) > [NinjaChat Alternatives ](https://www.softwareadvice.co.uk/alternatives/346930/ninjachat)

# Alternatives to NinjaChat

Canonical: https://www.softwareadvice.co.uk/alternatives/346930/ninjachat

> Explore the top alternatives to NinjaChat. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/26892/346930/zendesk-talk/vs/ninjachat)
2. **Typeform** — 4.7/5 (967 reviews) — Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. ...
   - [View profile](https://www.softwareadvice.co.uk/software/324633/typeform)
   - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/324633/346930/typeform/vs/ninjachat)
3. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
   - [View profile](https://www.softwareadvice.co.uk/software/378292/intercom)
   - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/346930/378292/ninjachat/vs/intercom)
4. **Survicate** — 4.6/5 (99 reviews) — Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on th...
   - [View profile](https://www.softwareadvice.co.uk/software/31821/survicate)
   - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/31821/346930/survicate/vs/ninjachat)
5. **Trustpilot** — 4.5/5 (1204 reviews) — Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Fo...
   - [View profile](https://www.softwareadvice.co.uk/software/364802/trustpilot)
   - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/346930/364802/ninjachat/vs/trustpilot)
6. **LiveAgent** — 4.7/5 (1783 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/109980/346930/liveagent/vs/ninjachat)
7. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. ...
   - [View profile](https://www.softwareadvice.co.uk/software/150799/helpdesk)
   - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/150799/346930/helpdesk/vs/ninjachat)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
   - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/157633/346930/tidio-chat/vs/ninjachat)
9. **Freshservice** — 4.5/5 (720 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.co.uk/software/436317/freshservice)
   - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/346930/436317/ninjachat/vs/freshservice)
10. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
    - [View profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
    - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/110247/346930/freshdesk/vs/ninjachat)
11. **GiveMe5.ai** — 4.7/5 (86 reviews) — GiveMe5 is the AI presence platform built for agencies and multi-location brands. Three AI agents work 24/7 to grow y...
    - [View profile](https://www.softwareadvice.co.uk/software/186583/GiveMe5-ai)
    - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/186583/346930/GiveMe5-ai/vs/ninjachat)
12. **Birdeye** — 4.7/5 (704 reviews) — Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedule...
    - [View profile](https://www.softwareadvice.co.uk/software/86768/birdeye)
    - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/86768/346930/birdeye/vs/ninjachat)
13. **Weave** — 4.3/5 (669 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
    - [View profile](https://www.softwareadvice.co.uk/software/158992/weave)
    - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/158992/346930/weave/vs/ninjachat)
14. **Screeb** — 4.5/5 (42 reviews) — Understand, Ask, Engage, and Guide Your Users, All In One Place. Screeb brings everything you need to elevate the pro...
    - [View profile](https://www.softwareadvice.co.uk/software/335937/screeb)
    - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/335937/346930/screeb/vs/ninjachat)
15. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
    - [Compare vs NinjaChat](https://www.softwareadvice.co.uk/compare/323407/346930/pureconnect/vs/ninjachat)

## Related Categories

- [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software)
- [Customer Support Software](https://www.softwareadvice.co.uk/directory/4658/customer-support/software)
- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/346930/ninjachat)
- [View Product Profile](https://www.softwareadvice.co.uk/software/346930/ninjachat)

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