---
description: Review of Video Call Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Video Call Center | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Video Call Center](/software/330215/video-call-center) > [Video Call Center Alternatives ](https://www.softwareadvice.co.uk/alternatives/330215/video-call-center)

# Alternatives to Video Call Center

Canonical: https://www.softwareadvice.co.uk/alternatives/330215/video-call-center

> Explore the top alternatives to Video Call Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1786 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/109980/330215/liveagent/vs/video-call-center)
2. **Ringover** — 4.7/5 (881 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.co.uk/software/120988/ringover)
   - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/120988/330215/ringover/vs/video-call-center)
3. **Sobot** — 4.9/5 (106 reviews) — Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionali...
   - [View profile](https://www.softwareadvice.co.uk/software/524506/Sobot)
   - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/330215/524506/video-call-center/vs/Sobot)
4. **Amazon Connect** — 4.5/5 (94 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.co.uk/software/352892/amazon-connect)
   - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/330215/352892/video-call-center/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (95 reviews) — Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of ...
   - [View profile](https://www.softwareadvice.co.uk/software/95921/hoducc)
   - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/95921/330215/hoducc/vs/video-call-center)
6. **CallHippo** — 4.4/5 (687 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
   - [View profile](https://www.softwareadvice.co.uk/software/80310/callhippo)
   - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/80310/330215/callhippo/vs/video-call-center)
7. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/20067/330215/nice-incontact-cxone-workforce/vs/video-call-center)
8. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat,...
   - [View profile](https://www.softwareadvice.co.uk/software/163156/xcally)
   - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/163156/330215/xcally/vs/video-call-center)
9. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
   - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/323407/330215/pureconnect/vs/video-call-center)
10. **uContact** — 4.5/5 (81 reviews) — uContact is a Cloud \&amp; Omnichannel solution that enables its users to manage all their voice and text interactions...
    - [View profile](https://www.softwareadvice.co.uk/software/34514/ucontact)
    - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/34514/330215/ucontact/vs/video-call-center)
11. **Convoso** — 4.5/5 (395 reviews) — Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for orga...
    - [View profile](https://www.softwareadvice.co.uk/software/2799/safesoft-contact)
    - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/2799/330215/safesoft-contact/vs/video-call-center)
12. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.co.uk/software/168565/gladly)
    - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/168565/330215/gladly/vs/video-call-center)
13. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.co.uk/software/20063/five9)
    - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/20063/330215/five9/vs/video-call-center)
14. **Liberty Converse** — 4.8/5 (23 reviews) — Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world. Our premier Liberty Conve...
    - [View profile](https://www.softwareadvice.co.uk/software/264595/liberty-converse)
    - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/264595/330215/liberty-converse/vs/video-call-center)
15. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
    - [View profile](https://www.softwareadvice.co.uk/software/391471/8x8-contact-center)
    - [Compare vs Video Call Center](https://www.softwareadvice.co.uk/compare/330215/391471/video-call-center/vs/8x8-contact-center)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/330215/video-call-center)
- [View Product Profile](https://www.softwareadvice.co.uk/software/330215/video-call-center)

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