---
description: Review of Helix IM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Helix IM | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/4318/issue-tracking/software) > [Helix IM](/software/326154/helix-im) > [Helix IM Alternatives ](https://www.softwareadvice.co.uk/alternatives/326154/helix-im)

# Alternatives to Helix IM

Canonical: https://www.softwareadvice.co.uk/alternatives/326154/helix-im

> Explore the top alternatives to Helix IM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/26892/326154/zendesk-talk/vs/helix-im)
2. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is a cloud-based ticketing platform for customer service teams, part of the Text.com customer service pl...
   - [View profile](https://www.softwareadvice.co.uk/software/150799/helpdesk)
   - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/150799/326154/helpdesk/vs/helix-im)
3. **Jira** — 4.4/5 (15459 reviews) — Jira is a comprehensive project management and work tracking software designed to empower teams of all sizes, from st...
   - [View profile](https://www.softwareadvice.co.uk/software/4315/jira)
   - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/4315/326154/jira/vs/helix-im)
4. **GitHub** — 4.8/5 (6198 reviews) — GitHub is a project management and code sharing platform that allows users to share their codes with others and creat...
   - [View profile](https://www.softwareadvice.co.uk/software/397820/github)
   - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/326154/397820/helix-im/vs/github)
5. **JIRA Service Management** — 4.5/5 (775 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.co.uk/software/116349/jira-service-management)
   - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/116349/326154/jira-service-management/vs/helix-im)
6. **Zoho Projects** — 4.5/5 (870 reviews) — Right from 2006, Zoho Projects has been a major contributor to every project management need. Automating workflows, a...
   - [View profile](https://www.softwareadvice.co.uk/software/392421/zoho-projects)
   - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/326154/392421/helix-im/vs/zoho-projects)
7. **Milvus** — 4.8/5 (298 reviews) — Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket m...
   - [View profile](https://www.softwareadvice.co.uk/software/246233/milvus)
   - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/246233/326154/milvus/vs/helix-im)
8. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/109980/326154/liveagent/vs/helix-im)
9. **Wrike** — 4.4/5 (3038 reviews) — Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in ...
   - [View profile](https://www.softwareadvice.co.uk/software/3777/wrike-pm)
   - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/3777/326154/wrike-pm/vs/helix-im)
10. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
    - [View profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
    - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/110247/326154/freshdesk/vs/helix-im)
11. **Shortcut** — 4.6/5 (363 reviews) — Shortcut is a cloud-based project management platform that helps small to large enterprises manage tasks and streamli...
    - [View profile](https://www.softwareadvice.co.uk/software/164467/clubhouse)
    - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/164467/326154/clubhouse/vs/helix-im)
12. **Freshservice** — 4.6/5 (792 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
    - [View profile](https://www.softwareadvice.co.uk/software/436317/freshservice)
    - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/326154/436317/helix-im/vs/freshservice)
13. **Zoho Desk** — 4.5/5 (2214 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
    - [View profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
    - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/326154/393877/helix-im/vs/zoho-desk)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.co.uk/software/318585/issuetrak)
    - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/318585/326154/issuetrak/vs/helix-im)
15. **ClickUp** — 4.6/5 (4620 reviews) — ClickUp is a productivity platform designed to unify work tools within a single workspace. It supports various teams ...
    - [View profile](https://www.softwareadvice.co.uk/software/123064/clickup)
    - [Compare vs Helix IM](https://www.softwareadvice.co.uk/compare/123064/326154/clickup/vs/helix-im)

## Related Categories

- [Issue Tracking Software](https://www.softwareadvice.co.uk/directory/4318/issue-tracking/software)
- [Bug Tracking Software](https://www.softwareadvice.co.uk/directory/4721/bug-tracking/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/326154/helix-im)
- [View Product Profile](https://www.softwareadvice.co.uk/software/326154/helix-im)

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