---
description: Review of Hosted Contact Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hosted Contact Center | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Hosted Contact Center](/software/306097/hosted-contact-center) > [Hosted Contact Center Alternatives ](https://www.softwareadvice.co.uk/alternatives/306097/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.softwareadvice.co.uk/alternatives/306097/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/26892/306097/zendesk-talk/vs/hosted-contact-center)
2. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/109980/306097/liveagent/vs/hosted-contact-center)
3. **JustCall** — 4.1/5 (223 reviews) — JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp togethe...
   - [View profile](https://www.softwareadvice.co.uk/software/75453/justcall)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/75453/306097/justcall/vs/hosted-contact-center)
4. **Ringover** — 4.7/5 (858 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.co.uk/software/120988/ringover)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/120988/306097/ringover/vs/hosted-contact-center)
5. **Fathom** — 5.0/5 (807 reviews) — Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows u...
   - [View profile](https://www.softwareadvice.co.uk/software/423207/fathom)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/306097/423207/hosted-contact-center/vs/fathom)
6. **CallTools** — 4.8/5 (155 reviews) — CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optim...
   - [View profile](https://www.softwareadvice.co.uk/software/223069/calltools)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/223069/306097/calltools/vs/hosted-contact-center)
7. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.co.uk/software/20063/five9)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/20063/306097/five9/vs/hosted-contact-center)
8. **Amazon Connect** — 4.5/5 (92 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.co.uk/software/352892/amazon-connect)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/306097/352892/hosted-contact-center/vs/amazon-connect)
9. **CloudAgent** — 4.5/5 (32 reviews) — CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via mu...
   - [View profile](https://www.softwareadvice.co.uk/software/103643/ozonetel-cloudagent)
   - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/103643/306097/ozonetel-cloudagent/vs/hosted-contact-center)
10. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one pla...
    - [View profile](https://www.softwareadvice.co.uk/software/171343/readymode)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/171343/306097/readymode/vs/hosted-contact-center)
11. **Clari Copilot** — 4.7/5 (313 reviews) — Clari Copilot turns your revenue team into serial closers by helping them win every revenue-critical moment. With Cla...
    - [View profile](https://www.softwareadvice.co.uk/software/88654/wingman)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/88654/306097/wingman/vs/hosted-contact-center)
12. **Gong.io** — 4.8/5 (560 reviews) — Gong is an AI-based revenue intelligence platform that helps businesses centralize revenue workflows in a unified pla...
    - [View profile](https://www.softwareadvice.co.uk/software/75783/gong)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/75783/306097/gong/vs/hosted-contact-center)
13. **CallHippo** — 4.4/5 (675 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
    - [View profile](https://www.softwareadvice.co.uk/software/80310/callhippo)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/80310/306097/callhippo/vs/hosted-contact-center)
14. **Dialpad** — 4.2/5 (562 reviews) — Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud con...
    - [View profile](https://www.softwareadvice.co.uk/software/74028/dialpad)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/74028/306097/dialpad/vs/hosted-contact-center)
15. **CTM** — 4.6/5 (150 reviews) — CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It ...
    - [View profile](https://www.softwareadvice.co.uk/software/112191/calltrackingmetrics)
    - [Compare vs Hosted Contact Center](https://www.softwareadvice.co.uk/compare/112191/306097/calltrackingmetrics/vs/hosted-contact-center)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Debt Collection Software](https://www.softwareadvice.co.uk/directory/4514/debt-collection/software)
- [Auto Dialer Software](https://www.softwareadvice.co.uk/directory/1564/auto-dialer/software)
- [Predictive Dialer Software](https://www.softwareadvice.co.uk/directory/1758/predictive-dialer/software)
- [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/306097/hosted-contact-center)
- [View Product Profile](https://www.softwareadvice.co.uk/software/306097/hosted-contact-center)

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