---
description: Review of NICE Workforce Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: NICE Workforce Management | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [NICE Workforce Management](/software/253701/nice-workforce-management) > [NICE Workforce Management Alternatives ](https://www.softwareadvice.co.uk/alternatives/253701/nice-workforce-management)

# Alternatives to NICE Workforce Management

Canonical: https://www.softwareadvice.co.uk/alternatives/253701/nice-workforce-management

> Explore the top alternatives to NICE Workforce Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (884 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.co.uk/software/120988/ringover)
   - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/120988/253701/ringover/vs/nice-workforce-management)
2. **Amazon Connect** — 4.5/5 (96 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.co.uk/software/352892/amazon-connect)
   - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/253701/352892/nice-workforce-management/vs/amazon-connect)
3. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/109980/253701/liveagent/vs/nice-workforce-management)
4. **HoduCC** — 4.6/5 (96 reviews) — AI enabled HoduCC Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its...
   - [View profile](https://www.softwareadvice.co.uk/software/95921/hoducc)
   - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/95921/253701/hoducc/vs/nice-workforce-management)
5. **CallHippo** — 4.4/5 (689 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
   - [View profile](https://www.softwareadvice.co.uk/software/80310/callhippo)
   - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/80310/253701/callhippo/vs/nice-workforce-management)
6. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/20067/253701/nice-incontact-cxone-workforce/vs/nice-workforce-management)
7. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat,...
   - [View profile](https://www.softwareadvice.co.uk/software/163156/xcally)
   - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/163156/253701/xcally/vs/nice-workforce-management)
8. **uContact** — 4.5/5 (81 reviews) — uContact is a Cloud \&amp; Omnichannel solution that enables its users to manage all their voice and text interactions...
   - [View profile](https://www.softwareadvice.co.uk/software/34514/ucontact)
   - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/34514/253701/ucontact/vs/nice-workforce-management)
9. **Convoso** — 4.5/5 (395 reviews) — Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for orga...
   - [View profile](https://www.softwareadvice.co.uk/software/2799/safesoft-contact)
   - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/2799/253701/safesoft-contact/vs/nice-workforce-management)
10. **RingCX** — 4.2/5 (258 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.co.uk/software/24307/ringcentral-contact)
    - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/24307/253701/ringcentral-contact/vs/nice-workforce-management)
11. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
    - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/253701/323407/nice-workforce-management/vs/pureconnect)
12. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.co.uk/software/168565/gladly)
    - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/168565/253701/gladly/vs/nice-workforce-management)
13. **Liberty Converse** — 4.8/5 (23 reviews) — Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world. Our premier Liberty Conve...
    - [View profile](https://www.softwareadvice.co.uk/software/264595/liberty-converse)
    - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/253701/264595/nice-workforce-management/vs/liberty-converse)
14. **Salesforce Service Cloud** — 4.5/5 (828 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.uk/software/363691/service-cloud)
    - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/253701/363691/nice-workforce-management/vs/service-cloud)
15. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
    - [View profile](https://www.softwareadvice.co.uk/software/391471/8x8-contact-center)
    - [Compare vs NICE Workforce Management](https://www.softwareadvice.co.uk/compare/253701/391471/nice-workforce-management/vs/8x8-contact-center)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Workforce Management Software](https://www.softwareadvice.co.uk/directory/374/workforce-management-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/253701/nice-workforce-management)
- [View Product Profile](https://www.softwareadvice.co.uk/software/253701/nice-workforce-management)

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