---
description: Review of NovelVox Unified Agent Desktop Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: NovelVox Unified Agent Desktop | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [NovelVox Unified Agent Desktop](/software/238618/novelvox-unified-agent-desktop) > [NovelVox Unified Agent Desktop Alternatives ](https://www.softwareadvice.co.uk/alternatives/238618/novelvox-unified-agent-desktop)

# Alternatives to NovelVox Unified Agent Desktop

Canonical: https://www.softwareadvice.co.uk/alternatives/238618/novelvox-unified-agent-desktop

> Explore the top alternatives to NovelVox Unified Agent Desktop. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/26892/238618/zendesk-talk/vs/novelvox-unified-agent-desktop)
2. **LiveAgent** — 4.7/5 (1786 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/109980/238618/liveagent/vs/novelvox-unified-agent-desktop)
3. **Ringover** — 4.7/5 (881 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.co.uk/software/120988/ringover)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/120988/238618/ringover/vs/novelvox-unified-agent-desktop)
4. **Amazon Connect** — 4.5/5 (94 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.co.uk/software/352892/amazon-connect)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/238618/352892/novelvox-unified-agent-desktop/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (95 reviews) — Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of ...
   - [View profile](https://www.softwareadvice.co.uk/software/95921/hoducc)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/95921/238618/hoducc/vs/novelvox-unified-agent-desktop)
6. **CallHippo** — 4.4/5 (687 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
   - [View profile](https://www.softwareadvice.co.uk/software/80310/callhippo)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/80310/238618/callhippo/vs/novelvox-unified-agent-desktop)
7. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat,...
   - [View profile](https://www.softwareadvice.co.uk/software/163156/xcally)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/163156/238618/xcally/vs/novelvox-unified-agent-desktop)
8. **uContact** — 4.5/5 (81 reviews) — uContact is a Cloud \& Omnichannel solution that enables its users to manage all their voice and text interactions...
   - [View profile](https://www.softwareadvice.co.uk/software/34514/ucontact)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/34514/238618/ucontact/vs/novelvox-unified-agent-desktop)
9. **Convoso** — 4.5/5 (395 reviews) — Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for orga...
   - [View profile](https://www.softwareadvice.co.uk/software/2799/safesoft-contact)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/2799/238618/safesoft-contact/vs/novelvox-unified-agent-desktop)
10. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/20067/238618/nice-incontact-cxone-workforce/vs/novelvox-unified-agent-desktop)
11. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
    - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/238618/323407/novelvox-unified-agent-desktop/vs/pureconnect)
12. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
    - [View profile](https://www.softwareadvice.co.uk/software/168565/gladly)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/168565/238618/gladly/vs/novelvox-unified-agent-desktop)
13. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
    - [View profile](https://www.softwareadvice.co.uk/software/391471/8x8-contact-center)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/238618/391471/novelvox-unified-agent-desktop/vs/8x8-contact-center)
14. **Liberty Converse** — 4.8/5 (23 reviews) — Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world. Our premier Liberty Conve...
    - [View profile](https://www.softwareadvice.co.uk/software/264595/liberty-converse)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/238618/264595/novelvox-unified-agent-desktop/vs/liberty-converse)
15. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.co.uk/software/20063/five9)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.softwareadvice.co.uk/compare/20063/238618/five9/vs/novelvox-unified-agent-desktop)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/238618/novelvox-unified-agent-desktop)
- [View Product Profile](https://www.softwareadvice.co.uk/software/238618/novelvox-unified-agent-desktop)

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