---
description: Review of Customer Complaint Management Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Customer Complaint Management Software | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [Customer Complaint Management Software](/software/230308/complaint-management-software) > [Customer Complaint Management Software Alternatives ](https://www.softwareadvice.co.uk/alternatives/230308/complaint-management-software)

# Alternatives to Customer Complaint Management Software

Canonical: https://www.softwareadvice.co.uk/alternatives/230308/complaint-management-software

> Explore the top alternatives to Customer Complaint Management Software. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
   - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/230308/393877/complaint-management-software/vs/zoho-desk)
2. **ComplianceQuest** — 4.6/5 (110 reviews) — ComplianceQuest is an AI-powered quality and safety management system (QHSE), comprising EQMS (enterprise quality man...
   - [View profile](https://www.softwareadvice.co.uk/software/129424/compliancequest)
   - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/129424/230308/compliancequest/vs/complaint-management-software)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/26892/230308/zendesk-talk/vs/complaint-management-software)
4. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. ...
   - [View profile](https://www.softwareadvice.co.uk/software/150799/helpdesk)
   - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/150799/230308/helpdesk/vs/complaint-management-software)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
   - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/110247/230308/freshdesk/vs/complaint-management-software)
6. **MasterControl Quality Excellence** — 4.5/5 (526 reviews) — MasterControl Quality Excellence is the \#1 Quality Management System (QMS) in life sciences. Built on an AI-driven pl...
   - [View profile](https://www.softwareadvice.co.uk/software/142000/mastercontrol)
   - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/142000/230308/mastercontrol/vs/complaint-management-software)
7. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/109980/230308/liveagent/vs/complaint-management-software)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
   - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/157633/230308/tidio-chat/vs/complaint-management-software)
9. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
   - [View profile](https://www.softwareadvice.co.uk/software/168565/gladly)
   - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/168565/230308/gladly/vs/complaint-management-software)
10. **Gorgias** — 4.6/5 (133 reviews) — Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout t...
    - [View profile](https://www.softwareadvice.co.uk/software/162532/gorgias)
    - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/162532/230308/gorgias/vs/complaint-management-software)
11. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.co.uk/software/116349/jira-service-management)
    - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/116349/230308/jira-service-management/vs/complaint-management-software)
12. **QT9 QMS** — 4.8/5 (117 reviews) — QT9 QMS is a web-based quality management solution used by companies to comply with ISO and FDA quality standards. Th...
    - [View profile](https://www.softwareadvice.co.uk/software/152728/qt9)
    - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/152728/230308/qt9/vs/complaint-management-software)
13. **Supportbench** — 4.9/5 (116 reviews) — The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically f...
    - [View profile](https://www.softwareadvice.co.uk/software/37159/supportbench)
    - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/37159/230308/supportbench/vs/complaint-management-software)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.co.uk/software/318585/issuetrak)
    - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/230308/318585/complaint-management-software/vs/issuetrak)
15. **Cority** — 4.4/5 (106 reviews) — Cority is an integrated software platform designed for managing environmental, health, safety, and sustainability (EH...
    - [View profile](https://www.softwareadvice.co.uk/software/440912/medgate)
    - [Compare vs Customer Complaint Management Software](https://www.softwareadvice.co.uk/compare/230308/440912/complaint-management-software/vs/medgate)

## Related Categories

- [Complaint Management Software](https://www.softwareadvice.co.uk/directory/499/complaint-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/230308/complaint-management-software)
- [View Product Profile](https://www.softwareadvice.co.uk/software/230308/complaint-management-software)

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