---
description: Review of Daktela Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Daktela | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [Daktela](/software/228322/daktela) > [Daktela Alternatives ](https://www.softwareadvice.co.uk/alternatives/228322/daktela)

# Alternatives to Daktela

Canonical: https://www.softwareadvice.co.uk/alternatives/228322/daktela

> Explore the top alternatives to Daktela. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.uk/software/128326/bitrix24)
   - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/128326/228322/bitrix24/vs/daktela)
2. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/109980/228322/liveagent/vs/daktela)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/26892/228322/zendesk-talk/vs/daktela)
4. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
   - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/228322/393877/daktela/vs/zoho-desk)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.co.uk/software/323407/pureconnect)
   - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/228322/323407/daktela/vs/pureconnect)
6. **CXone Mpower** — 4.2/5 (581 reviews) — CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital mes...
   - [View profile](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/20067/228322/nice-incontact-cxone-workforce/vs/daktela)
7. **Voiso** — 4.7/5 (30 reviews) — Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and...
   - [View profile](https://www.softwareadvice.co.uk/software/101501/voiso)
   - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/101501/228322/voiso/vs/daktela)
8. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
   - [View profile](https://www.softwareadvice.co.uk/software/171892/inconcert-omnichannel-contact-center)
   - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/171892/228322/inconcert-omnichannel-contact-center/vs/daktela)
9. **UJET** — 4.6/5 (140 reviews) — UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. ...
   - [View profile](https://www.softwareadvice.co.uk/software/344338/ujet)
   - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/228322/344338/daktela/vs/ujet)
10. **Dialshree** — 4.7/5 (74 reviews) — Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, ...
    - [View profile](https://www.softwareadvice.co.uk/software/370837/dialshree)
    - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/228322/370837/daktela/vs/dialshree)
11. **Call Center Studio** — 4.5/5 (47 reviews) — Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences ...
    - [View profile](https://www.softwareadvice.co.uk/software/70301/call-center-studio)
    - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/70301/228322/call-center-studio/vs/daktela)
12. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel,...
    - [View profile](https://www.softwareadvice.co.uk/software/325742/inx-app)
    - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/228322/325742/daktela/vs/inx-app)
13. **BeInContact** — 4.4/5 (14 reviews) — BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such...
    - [View profile](https://www.softwareadvice.co.uk/software/330047/beincontact)
    - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/228322/330047/daktela/vs/beincontact)
14. **Dixa** — 4.3/5 (20 reviews) — Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, un...
    - [View profile](https://www.softwareadvice.co.uk/software/164962/dixa)
    - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/164962/228322/dixa/vs/daktela)
15. **Office24by7** (0 reviews) — Office24by7 is designed for growing businesses that need a simple way to bring sales, communication, and customer sup...
    - [View profile](https://www.softwareadvice.co.uk/software/178075/smart-operator)
    - [Compare vs Daktela](https://www.softwareadvice.co.uk/compare/178075/228322/smart-operator/vs/daktela)

## Related Categories

- [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software)
- [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software)
- [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software)
- [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/228322/daktela)
- [View Product Profile](https://www.softwareadvice.co.uk/software/228322/daktela)

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