---
description: Review of eDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: eDesk | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/4478/quality-assurance/software) > [eDesk](/software/163237/xsellco-fusion) > [eDesk Alternatives ](https://www.softwareadvice.co.uk/alternatives/163237/xsellco-fusion)

# Alternatives to eDesk

Canonical: https://www.softwareadvice.co.uk/alternatives/163237/xsellco-fusion

> Explore the top alternatives to eDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
   - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/163237/393877/xsellco-fusion/vs/zoho-desk)
2. **Salesforce Sales Cloud** — 4.4/5 (18778 reviews) — Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, m...
   - [View profile](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud)
   - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/2764/163237/salesforce-sales-cloud/vs/xsellco-fusion)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/26892/163237/zendesk-talk/vs/xsellco-fusion)
4. **LiveChat** — 4.6/5 (1721 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.uk/software/27068/livechat)
   - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/27068/163237/livechat/vs/xsellco-fusion)
5. **LiveAgent** — 4.7/5 (1777 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/109980/163237/liveagent/vs/xsellco-fusion)
6. **Freshdesk** — 4.5/5 (3414 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
   - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/110247/163237/freshdesk/vs/xsellco-fusion)
7. **Milvus** — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
   - [View profile](https://www.softwareadvice.co.uk/software/246233/milvus)
   - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/163237/246233/xsellco-fusion/vs/milvus)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. ...
   - [View profile](https://www.softwareadvice.co.uk/software/150799/helpdesk)
   - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/150799/163237/helpdesk/vs/xsellco-fusion)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
   - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/157633/163237/tidio-chat/vs/xsellco-fusion)
10. **Intercom** — 4.5/5 (1132 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
    - [View profile](https://www.softwareadvice.co.uk/software/378292/intercom)
    - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/163237/378292/xsellco-fusion/vs/intercom)
11. **Zoho Assist** — 4.7/5 (1399 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
    - [View profile](https://www.softwareadvice.co.uk/software/392373/zoho-assist)
    - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/163237/392373/xsellco-fusion/vs/zoho-assist)
12. **Dynamics 365** — 4.4/5 (5819 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
    - [View profile](https://www.softwareadvice.co.uk/software/106335/microsoft-dynamics-crm)
    - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/106335/163237/microsoft-dynamics-crm/vs/xsellco-fusion)
13. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging...
    - [View profile](https://www.softwareadvice.co.uk/software/252687/superchat)
    - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/163237/252687/xsellco-fusion/vs/superchat)
14. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.co.uk/software/363691/service-cloud)
    - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/163237/363691/xsellco-fusion/vs/service-cloud)
15. **Supportbench** — 4.9/5 (116 reviews) — The AI-Powered Helpdesk for Modern B2B Teams Supportbench is the most complete helpdesk platform built specifically f...
    - [View profile](https://www.softwareadvice.co.uk/software/37159/supportbench)
    - [Compare vs eDesk](https://www.softwareadvice.co.uk/compare/37159/163237/supportbench/vs/xsellco-fusion)

## Related Categories

- [Contact Center Quality Assurance Software](https://www.softwareadvice.co.uk/directory/4478/quality-assurance/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [eCommerce Software](https://www.softwareadvice.co.uk/directory/4340/ecommerce/software)
- [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/163237/xsellco-fusion)
- [View Product Profile](https://www.softwareadvice.co.uk/software/163237/xsellco-fusion)

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