---
description: Review of Helpshift Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Helpshift | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/1630/it-ticketing/software) > [Helpshift](/software/136453/helpshift) > [Helpshift Alternatives ](https://www.softwareadvice.co.uk/alternatives/136453/helpshift)

# Alternatives to Helpshift

Canonical: https://www.softwareadvice.co.uk/alternatives/136453/helpshift

> Explore the top alternatives to Helpshift. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.co.uk/software/26892/zendesk-talk)
   - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/26892/136453/zendesk-talk/vs/helpshift)
2. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.co.uk/software/109980/liveagent)
   - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/109980/136453/liveagent/vs/helpshift)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.co.uk/software/393877/zoho-desk)
   - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/136453/393877/helpshift/vs/zoho-desk)
4. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.co.uk/software/128326/bitrix24)
   - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/128326/136453/bitrix24/vs/helpshift)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.co.uk/software/110247/freshdesk)
   - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/110247/136453/freshdesk/vs/helpshift)
6. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
   - [View profile](https://www.softwareadvice.co.uk/software/363691/service-cloud)
   - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/136453/363691/helpshift/vs/service-cloud)
7. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
   - [View profile](https://www.softwareadvice.co.uk/software/2808/teamsupport)
   - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/2808/136453/teamsupport/vs/helpshift)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
   - [View profile](https://www.softwareadvice.co.uk/software/157633/tidio-chat)
   - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/136453/157633/helpshift/vs/tidio-chat)
9. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.co.uk/software/27068/livechat)
   - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/27068/136453/livechat/vs/helpshift)
10. **Vivantio** — 4.3/5 (178 reviews) — Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing...
    - [View profile](https://www.softwareadvice.co.uk/software/394868/vivantio-pro)
    - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/136453/394868/helpshift/vs/vivantio-pro)
11. **Deskpro** — 4.6/5 (38 reviews) — Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as infor...
    - [View profile](https://www.softwareadvice.co.uk/software/130528/deskpro)
    - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/130528/136453/deskpro/vs/helpshift)
12. **LiveHelpNow** — 4.6/5 (72 reviews) — LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazin...
    - [View profile](https://www.softwareadvice.co.uk/software/102419/livehelpnow-crm)
    - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/102419/136453/livehelpnow-crm/vs/helpshift)
13. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, reques...
    - [View profile](https://www.softwareadvice.co.uk/software/87104/hubspot-service-hub)
    - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/87104/136453/hubspot-service-hub/vs/helpshift)
14. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.co.uk/software/44733/front)
    - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/44733/136453/front/vs/helpshift)
15. **Help Scout** — 4.6/5 (225 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
    - [View profile](https://www.softwareadvice.co.uk/software/2280/help-scout)
    - [Compare vs Helpshift](https://www.softwareadvice.co.uk/compare/2280/136453/help-scout/vs/helpshift)

## Related Categories

- [IT Ticketing Systems Software](https://www.softwareadvice.co.uk/directory/1630/it-ticketing/software)
- [Mobile Software](https://www.softwareadvice.co.uk/directory/4238/mobility/software)
- [Knowledge Base Software](https://www.softwareadvice.co.uk/directory/3898/knowledge-base/software)
- [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software)
- [Banking CRM Software](https://www.softwareadvice.co.uk/directory/336/banking-crm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/alternatives/136453/helpshift)
- [View Product Profile](https://www.softwareadvice.co.uk/software/136453/helpshift)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Helpshift","description":"Discover alternatives to Helpshift and related software to quickly shortlist your selection and narrow down the right software for your organization.","url":"https://www.softwareadvice.co.uk/alternatives/136453/helpshift","about":{"@id":"https://www.softwareadvice.co.uk/alternatives/136453/helpshift#software"},"breadcrumb":{"@id":"https://www.softwareadvice.co.uk/alternatives/136453/helpshift#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.uk/alternatives/136453/helpshift#webpage","mainEntity":{"@id":"https://www.softwareadvice.co.uk/alternatives/136453/helpshift#software"},"isPartOf":{"@id":"https://www.softwareadvice.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"}},{"name":"Helpshift","url":"https://www.softwareadvice.co.uk/software/136453/helpshift","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.uk/software/136453/helpshift#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":29}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/1630/it-ticketing/software","@type":"ListItem"},{"name":"Helpshift","position":3,"item":"/software/136453/helpshift","@type":"ListItem"},{"name":"Helpshift Alternatives ","position":4,"item":"https://www.softwareadvice.co.uk/alternatives/136453/helpshift","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/alternatives/136453/helpshift#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find Top 15 Helpshift Alternatives - Software Advice UK 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.softwareadvice.co.uk/software/26892/zendesk-talk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.uk/software/109980/liveagent","@type":"ListItem"},{"name":"Zoho Desk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.softwareadvice.co.uk/software/393877/zoho-desk","@type":"ListItem"},{"name":"Bitrix24","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.softwareadvice.co.uk/software/128326/bitrix24","@type":"ListItem"},{"name":"Freshdesk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.softwareadvice.co.uk/software/110247/freshdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.softwareadvice.co.uk/software/363691/service-cloud","@type":"ListItem"},{"name":"TeamSupport","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.softwareadvice.co.uk/software/2808/teamsupport","@type":"ListItem"},{"name":"Tidio","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.co.uk/software/157633/tidio-chat","@type":"ListItem"},{"name":"LiveChat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.co.uk/software/27068/livechat","@type":"ListItem"},{"name":"Vivantio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.softwareadvice.co.uk/software/394868/vivantio-pro","@type":"ListItem"},{"name":"Deskpro","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40fb1d36-18e6-4c51-8213-9bb9c73e9db5.png","url":"https://www.softwareadvice.co.uk/software/130528/deskpro","@type":"ListItem"},{"name":"LiveHelpNow","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb1b65-7b6d-4c2e-9111-85ff35512468.png","url":"https://www.softwareadvice.co.uk/software/102419/livehelpnow-crm","@type":"ListItem"},{"name":"HubSpot Service Hub","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.softwareadvice.co.uk/software/87104/hubspot-service-hub","@type":"ListItem"},{"name":"Front","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.softwareadvice.co.uk/software/44733/front","@type":"ListItem"},{"name":"Help Scout","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.softwareadvice.co.uk/software/2280/help-scout","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.uk/alternatives/136453/helpshift#itemlist","numberOfItems":15}
</script>